Manager, Product Management - AXS

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

AXS is seeking a Manager, Product Management to join our team in Los Angeles, CA. In this role, you will play a pivotal role in shaping our Partnership product portfolio (partner integrations & insurance) strategy, driving execution, and collaborating with highly cross-functional teams to deliver exceptional experiences to our users.

What Will You Do?

• Define and refine the product strategy for our Partnerships product portfolio, leveraging data, market insights, user feedback, and business objectives to drive growth and innovation, and continuously improve our user experience.
• Drive execution with precision and agility, overseeing the end-to-end product development lifecycle from ideation to launch and beyond, ensuring that our products meet the highest standards of quality and user satisfaction.
• Collaborate closely with highly cross-functional teams, including engineering, design, marketing, sales, and customer support, to align priorities, manage dependencies, and deliver cohesive and compelling experiences to our users.
• Champion a user-centric approach to product development, advocating for the needs and preferences of our diverse user base, and leveraging data-driven insights to drive informed decision-making and iteration.
• Cultivate and nurture strategic partnerships with external organisations, identifying opportunities for collaboration, negotiating mutually beneficial agreements, and driving initiatives that enhance the value proposition of our products and services.
• Understand industry trends, emerging technologies, and competitive developments, continuously assessing market dynamics to help evolve our product roadmap and strategy accordingly.

What Will You Bring?

• 5-8 years of experience in product management, with a focus on consumer-facing digital products.
• 1+ years of experience managing or mentoring a team.
• Deep understanding of product management best practices, methodologies, and tools.
• Demonstrated experience leading strategy for a product, feature set, or initiative.
• Experience managing native mobile app and website of high caliber.
• Solid understanding of web and mobile technologies, with the ability to engage with engineers and business, marketing, and account management stakeholders alike.
• Passion for innovation, user experience, and driving business impact through product 
  excellence.
• Ability to think strategically and translate high-level vision into actionable plans and initiatives.
• Passion for understanding customer needs and delivering products that delight and 
  exceed expectations.
• Strong empathy for users and a commitment to delivering exceptional experiences for users worldwide.

Pay Scale: $128,636- $170,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.        

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).

Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. 

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.