The Manager of Pre Sales - DX leads a team focused on Digital Experience solutions, managing operations, coaching, collaborating with sales, and ensuring customer success.
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The Presales Manager- Digital Experience will lead a team of technical presales professionals focused on delivering innovative Digital Experience solutions. This role will manage day-to-day operations of the presales team, coach team members to perform at a high level, and collaborate closely with Sales, Solutions Architects, and Services teams to drive customer success and revenue growth. This role plays a key role in developing and executing go-to-market initiatives, managing pipeline health, and ensuring the technical presales team is aligned with business priorities.
* What you will do:
* Lead and manage a team of presales engineers supporting Digital Experience opportunities.
* Conduct regular performance check-ins, provide coaching and mentorship, and support professional development.
* Set clear individual and team expectations, drive accountability, and celebrate successes.
* Partner with account teams to support sales cycles by providing technical expertise and crafting solution strategies tailored to customer needs.
* Review and enhance technical proposals, presentations, and demonstrations to ensure they align with business outcomes.
* Participate in high-impact customer engagements and help drive alignment with customer technical stakeholders.
* Monitor presales activities and engagement across active opportunities to ensure strong coverage and quality support.
* Provide feedback on opportunity qualification and help accelerate deal velocity through strategic resource alignment.
* Track KPIs, metrics, and reporting in support of accurate forecasting and pipeline visibility.
* Collaborate cross-functionally with Sales, Professional Services, Practice Leaders, and other internal stakeholders to drive presales excellence and deliver seamless customer experiences.
* Help implement presales best practices and standard operating procedures.
* Contribute to GTM initiatives, including solution packaging, messaging, and enablement.
* Identify gaps in tools, processes, or training and proactively recommend solutions.
* Stay informed on emerging technologies and industry trends relevant to digital experience, cloud, data, AI, and software engineering.
* Support the upskilling of team members to ensure technical capabilities align with evolving market demands.
* What we expect of you:
* Bachelor's degree and 7+ years of experience delivering large-scale, enterprise-class technical solutions. Or, 11+ years of equivalent experience.
* 1+ year of experience in a team lead, technical mentorship, or informal management role.
* Strong understanding of presales processes, solution development, and customer engagement strategies.
* Demonstrated ability to coach and mentor technical professionals.
* Excellent verbal and written communication skills, with a strong ability to explain technical concepts to business stakeholders.
* Experience collaborating with cross-functional teams, including Sales and Services, to drive outcomes.
* Prior experience in a formal people management role is a plus.
* Background in digital experience, cloud, data, AI, or software engineering is highly desirable.
* Experience with opportunity pipeline tools (e.g., Salesforce) and familiarity with forecasting and reporting practices.
* Ability to adapt to changing priorities in a fast-paced environment and help teams navigate ambiguity. Pay range: $151,800 - $176,080 depending on experience and skill set Annual bonus target of 25% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The Presales Manager- Digital Experience will lead a team of technical presales professionals focused on delivering innovative Digital Experience solutions. This role will manage day-to-day operations of the presales team, coach team members to perform at a high level, and collaborate closely with Sales, Solutions Architects, and Services teams to drive customer success and revenue growth. This role plays a key role in developing and executing go-to-market initiatives, managing pipeline health, and ensuring the technical presales team is aligned with business priorities.
* What you will do:
* Lead and manage a team of presales engineers supporting Digital Experience opportunities.
* Conduct regular performance check-ins, provide coaching and mentorship, and support professional development.
* Set clear individual and team expectations, drive accountability, and celebrate successes.
* Partner with account teams to support sales cycles by providing technical expertise and crafting solution strategies tailored to customer needs.
* Review and enhance technical proposals, presentations, and demonstrations to ensure they align with business outcomes.
* Participate in high-impact customer engagements and help drive alignment with customer technical stakeholders.
* Monitor presales activities and engagement across active opportunities to ensure strong coverage and quality support.
* Provide feedback on opportunity qualification and help accelerate deal velocity through strategic resource alignment.
* Track KPIs, metrics, and reporting in support of accurate forecasting and pipeline visibility.
* Collaborate cross-functionally with Sales, Professional Services, Practice Leaders, and other internal stakeholders to drive presales excellence and deliver seamless customer experiences.
* Help implement presales best practices and standard operating procedures.
* Contribute to GTM initiatives, including solution packaging, messaging, and enablement.
* Identify gaps in tools, processes, or training and proactively recommend solutions.
* Stay informed on emerging technologies and industry trends relevant to digital experience, cloud, data, AI, and software engineering.
* Support the upskilling of team members to ensure technical capabilities align with evolving market demands.
* What we expect of you:
* Bachelor's degree and 7+ years of experience delivering large-scale, enterprise-class technical solutions. Or, 11+ years of equivalent experience.
* 1+ year of experience in a team lead, technical mentorship, or informal management role.
* Strong understanding of presales processes, solution development, and customer engagement strategies.
* Demonstrated ability to coach and mentor technical professionals.
* Excellent verbal and written communication skills, with a strong ability to explain technical concepts to business stakeholders.
* Experience collaborating with cross-functional teams, including Sales and Services, to drive outcomes.
* Prior experience in a formal people management role is a plus.
* Background in digital experience, cloud, data, AI, or software engineering is highly desirable.
* Experience with opportunity pipeline tools (e.g., Salesforce) and familiarity with forecasting and reporting practices.
* Ability to adapt to changing priorities in a fast-paced environment and help teams navigate ambiguity. Pay range: $151,800 - $176,080 depending on experience and skill set Annual bonus target of 25% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).
Top Skills
AI
Cloud
Data
Digital Experience
Salesforce
Software Engineering
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