The Manager, Payments will oversee and scale payments operations, manage carrier billing, ensure compliance, and improve processes for gig drivers and carriers, aiming for efficiency and trust enhancement.
The role:
We’re looking for a Manager, Payments to own and scale Curri’s payments operations during a period of rapid growth. This role is responsible for establishing and ensuring accurate, timely, and compliant payouts while reducing friction for drivers, carriers, and internal teams. Payments is Curri’s largest support surface area and a critical driver of trust, retention, and working capital efficiency.
What you will do:
- Improve driver payment terms across carriers and gig drivers.
- Own carrier billing operations, including invoice generation, dispute investigation, resolution, and documentation.
- Support gig driver payouts through account cleanup, issue resolution, and escalation management.
- Conduct proactive Stripe profile audits to resolve gaps and prevent recurring payment failures.
- Own 1099 compliance, outreach, and profile completeness management.
- Develop carrier financial coaching initiatives to support sustainable growth and capacity expansion.
- Design scalable, repeatable payment workflows leveraging automation, AI, and BPO partnerships.
What you need to have:
- High autonomy with strong operational ownership and accountability.
- Comfort working with complex financial data, ambiguity, and evolving requirements.
- Strong judgment in dispute resolution and exception handling.
- Ability to design scalable processes, not just execute tasks.
- Clear communication skills across finance, support, supply, and technology teams.
Bonus points:
- Prior experience owning payments, payouts, or billing operations at scale.
- Demonstrated success reducing operational complexity or support volume.
- Deep familiarity with Stripe, payout flows, and compliance workflows.
- Track record of thriving in high-responsibility IC or player-coach roles within startups.
What's in it for you:
- Ownership of one of Curri’s most mission-critical operational functions.
- Opportunity to materially improve driver trust, retention, and company cash flow.
- High-impact role with significant autonomy and visibility.
- Hybrid work environment with two days per week in our Ventura office.
- Competitive compensation and benefits including health, dental, vision, 401K, and equity.
Who are we:
We are Curri and our mission is to be the way the world delivers construction and industrial supplies. Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds.
Curri was founded in 2018 and was a part of the YC S19 Batch. Employees work out of our office in Ventura, CA, but the majority of our fast-growing start-up operates remotely, with over 100 employees spread across the United States.
We're solving a massive, global problem of inefficiency in the construction industry through innovative technology and AI-driven solutions. We imagine a world of efficient construction sites resulting in a net win for the entire world. Find out more at curri.com.
Top Skills
AI
Stripe
Curri Los Angeles, California, USA Office
Los Angeles, CA, United States, 93001
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