Manager, Marketing Partnerships Business Operations

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

The Team

Commercial Operations empowers the Marketing Partnerships team to develop and execute programs with partners, brands, and advertisers, while maintaining operational excellence. We do this by delivering the most effective tools and workflow systems that enable the team to drive revenue at scale. The team is visible throughout the entire Partnerships and Ads organizations, and works in a highly collaborative and cross-functional environment. 

The Role
The Marketing Partnerships Business Operations Manager drives operational excellence, strategic planning, and performance management for the team by translating business priorities into clear plans, streamlined workflows and actionable insights. They partner cross-functionally to improve workflows, build and maintain reporting, and create an operating rhythm that enables leadership to make better, faster decisions.

Key Responsibilities:

Drive Operational Excellence

• Define, manage, and evolve team rhythm of business

• Partner with key stakeholders on OKR development, adoption, and reporting

• Drive team communications (e.g. Newsletters) and presentations (e.g. internal exec presentations, All Hands, offsites, etc) in partnership with Leadership

• Diagnose operational pain points and and design streamlined workflows that reduce friction and increase clarity

• Anticipate needs of the leadership team by surfacing opportunities, and ensuring follow-through

Support Annual Planning and Budget Management

• Support annual planning in partnership with the Finance team, seeking to improve project management and simplify communications

• Support business leads in budget management, ensuring we properly track expense and optimize spend

• Ensure current workflows track fields to inform long-term planning

Drive High Priority Cross-Functional Projects

• Drive alignment on priorities, timelines, and accountability for high priority projects

• Own stakeholder management for cross-functional projects, ensuring the right people are aligned and connected

• Build and maintain reporting and artifacts, ensuring we are progressing against priorities 

The Ideal Candidate has...

• 6+ years of experience in a highly cross-functional Business Operations, Marketing Strategy & Operations, or Strategic Program Management role

• Experience in Marketing or Media/Entertainment strongly preferred

• Experience in relationship-building and influencing global marketing Leadership teams

• Excellent written and verbal communication skills with ability to cater communication to different audiences

• Strong analytical skills

• Ability to operate in ambiguous situations and think on your feet to solve challenges and problems

• Familiarity with Airtable, Gsheets, and AI tools

• High tolerance for change, and the capacity to accomplish enormous amounts of work in a fast-paced, ever-changing environment

• Respect, understanding, and enthusiasm for the Netflix culture

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.