Manager, Inside Sales

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is excited to announce the opening of our brand-new location in Tampa, Florida, and we’re looking for a dynamic and experienced Sales Manager to lead and inspire our sales team as we embark on this exciting new chapter! With significant investment in our growth, this new location presents a unique opportunity to build a high-performance sales culture from the ground up, drive revenue, and deepen customer relationships. 

If you’re passionate about leadership, creating a culture of excellence, and delivering results in a fast-paced, high-energy environment, we want you to join us and help us build something extraordinary at this exciting new location!

Position Summary

Iron Mountain is seeking a dynamic and results-driven Inside Sales Manager to lead and develop a high-performing team responsible for generating new business opportunities, driving revenue growth, and managing customer relationships. The Inside Sales Manager will be responsible for overseeing the daily activities of the inside sales team, ensuring the achievement of sales targets, improving sales processes, and fostering a customer-centric culture.

This position requires strong leadership skills, strategic thinking, and the ability to collaborate effectively with cross-functional teams. A key part of this role is to inspire, motivate, and energize the sales team, ensuring they stay engaged, driven, and aligned with company goals.

 Responsibilities:

• Lead, motivate, and manage the Inside Sales team to achieve and exceed sales targets, ensuring the team is focused on driving revenue growth and maintaining customer satisfaction.

• Monitor team performance through KPIs, sales metrics, and CRM systems, ensuring sales goals are met and identifying areas for improvement to increase performance, skill sets, and overall productivity.

• Coach, mentor, and provide ongoing training to the team, helping to develop their skills, improve their sales techniques, and foster professional growth. Motivate Inside Sales Representatives according to their individual motivational factors.

• Manage the sales pipeline, ensuring accurate forecasting and timely closure of opportunities.

• Be accountable for quota achievement on a daily, weekly, and monthly basis

• Collaborate closely with Sales Enablement, Marketing, Business Operations, and Sales Support teams to align sales strategies, streamline processes, and support lead generation activities.

• Effectively communicate and role model effective sales tactics, strategies, and closing skills

• Create individual development plans for high potential employees and ensure that appropriate performance management plans are implemented for average and below average performers

Job Requirements:  

• Minimum of 5 years of direct B2B Sales Management with a proven track record of success in leading and managing sales teams

• Proven ability to develop effective business relationships with all levels of internal business partners and external client management

• Must possess, strong oral, written, presentation, and interpersonal skills and possess characteristics that demonstrate ethical professionalism, assertiveness as a "doer", always “selling"

• Excellent leadership and coaching abilities, with the capability to inspire and develop a high-performing sales team.

• Must quickly and successfully adapt to change and as a catalyst influencing others

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Highly organized, with strong attention to detail and a focus on results.

• Proven ability to close (history of exceeding quota)

• Goal setting (career / personal)

• Demonstrates curiosity, proactivity and challenges the status quo

• Effective time & prioritization management

• Sells beyond product / service to offering solutions

• Ability to demonstrate creative thinking

• 10% Travel focused on training, and meetings

• The ideal applicant will have current experience in Inside Sales

Onboarding and Work Schedule

• Onboarding

The initial onboarding and training will take place in the office five days a week to ensure comprehensive learning and integration into our sales processes, products, and company culture. During this period, you will receive hands-on training that will equip you with the knowledge of our solutions, tools, and tech stack. You’ll also gain an understanding of our sales methodology, best practices, and how to deliver value to our customers.

• Post-Onboarding

After onboarding, you’ll transition to a hybrid work schedule with in-office days on Tuesday, Wednesday, and Thursday, and remote flexibility on Monday and Friday, offering you a great work-life balance while staying connected to your team.