Manager II Program & Project Management

Leads a team within the Program and Project Management functions, responsible for managing the planning, coordination, and execution of cross-functional programs and projects that support enterprise strategy and operational goals. Translates strategic objectives into actionable plans, ensuring alignment with governance standards, delivery frameworks, and compliance requirements. Collaborates with senior leaders and stakeholders to drive performance, resolve risks, and support change initiatives. Develops and coaches team members, fostering a culture of accountability, collaboration, and continuous improvement. Reports to a Senior Manager or AVP.

• Manage the planning, coordination, and execution of cross-functional programs and projects that support enterprise strategy and operational goals. 
• Translate strategic objectives into actionable plans, timelines, and deliverables. 
• Oversee governance activities, including performance tracking, reporting, and risk management for programs and projects. 
• Collaborate with senior leaders and stakeholders to ensure alignment, resolve issues, and drive success. 
• Implement and maintain management standards, tools, and best practices for programs and projects. 
• Identify opportunities to improve delivery, stakeholder engagement, and operational efficiency. 
• Lead and develop a team of managers or analysts, fostering professional growth and performance excellence. 
• Serve as a liaison between business units, technology teams, and external partners to support execution. 
• Monitor risks, issues, and dependencies; escalate and implement mitigation strategies as needed. 
• Promote a culture of accountability, collaboration, and continuous improvement. 
• Ensure compliance with internal policies, governance standards, and industry best practices.
• May perform other duties as assigned

• 7+ years of progressive program management or project management experience, including managing complex, multi-project, cross-functional, or enterprise initiatives.
• 3+ years of people management experience leading project or program teams.
• Deep knowledge of enterprise program and project management methodologies, governance structures, and delivery frameworks (e.g., Agile, SAFe, Waterfall, Hybrid), with the ability to tailor approaches to organizational needs and project complexity.
• Experience leading and managing cross-functional programs and enterprise-wide business projects that support strategic business goals, ensuring alignment with enterprise priorities and stakeholder expectations.
• Proven ability to translate high-level business strategies into structured, actionable plans, execution roadmaps, and measurable outcomes.
• Experience managing governance processes, including performance metrics, reporting standards, risk mitigation, and vendor relationships/contracts.
• Strong leadership skills in building collaborative, high-performing teams, developing and mentoring team members, and fostering alignment across business units and support functions.
• Ability to influence and align diverse stakeholder groups, including senior leaders, to ensure program/project success and organizational buy-in.
• Skill in synthesizing complex data and communicating key insights, strategies, risks, and milestones to executive stakeholders.
• Understanding of organizational change management, business process improvement, stakeholder engagement, and adoption strategies to support implementation and delivery.
• Advanced skill in leveraging analytics and visualization tools (e.g., Power BI, Tableau, Smartsheet, MS Project) to drive data-informed decision-making.
• Ability to manage multiple concurrent programs/projects, prioritize resources, and adapt to shifting business needs.
• Bachelor’s degree in Business Administration, Program Management, Project Management, Organizational Development, or related field, or equivalent combination of training, education, and experience

Desired Qualifications

• Master’s degree in Business Administration, Program Management, Project Management, or related field, or equivalent combination of education and experience.
• Professional Certifications (e.g., PMP, PMI-ACP, PgMP, SAFe Program Consultant, ITIL, or Cloud (AWS/Azure) certifications).
• Experience with enterprise project management tools (e.g., MS Project, Smartsheet, JIRA).

Additional Information

Hours: 

• Monday - Friday, 8:00AM - 4:30PM

Location: 

• 820 Follin Lane, Vienna, VA 22180 
• 5510 Heritage Oaks Drive, Pensacola, FL 32526

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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