Manager, Global Associates

It's fun to work in a company where people truly BELIEVE in what they're doing!
 

We're committed to bringing passion and customer focus to the business.

Essential duties and responsibilities

• Developing a team of Sales Associates equipped to perform account management functions across a portfolio of accounts / assigned account managers.
• Develop and document a formalized and well-understood Associate Account Manager function across the global regions to enable consistent support to Account Managers and AM Leaders.
• Support the team to manage smaller dollar transactions, such as adding banks, users, etc, including the creation and delivery of change orders in coordination with the AMs.
• Train and track the team in terms of how to generate and mature pipeline for customer portfolio, through customer interactions (meetings, emails, etc.) as well as campaigns coordinated with AMs / AM Leadership
• Serve as a “dotted line” to regional leaders to ensure all account managers and regional leaders are supported appropriately.
• Hire, help onboard, and develop new members of the associate account management organization.
• Accountable for forecast / revenue as part of associate team.
• Accurately Forecast Revenue on an ongoing basis and ensure appropriate updates in Salesforce
• Manage internal escalations as required, ensuring accountability from other supporting teams within Kyriba.

Education, Experience & Skills

• Bachelor’s degree
• Previous Management experience at a SaaS company
• 3+ years of Sales experience
• Preferred: Experience with Renewal Strategy and negotiations
• Knowledge of and experience in the Treasury Software / Accounting software industry
• Problem Solver
• Strong evaluator, “can do” approach
• Flexibility and resiliency; self-supporting
• Ability to hit the ground running with short training period
• Account and Pipeline Management
• Attention to detail and ability to follow through
• Influencer, credible and well organized
• Strategic thinker/planner and results oriented
• Willingness to share information and pitch in when needed
• Ability to understand constraints of others

Comprehensive benefits package may be found here:  www.kyriba.com/company/careers/benefits/

Kyriba believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship, and genetic information. See EEO is the Law. 

If reasonable accommodation is needed to participate in the job application or interview process and/or to perform essential job functions, please send an email to [email protected]