Manager, Expert Services

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

Agentic AI is reshaping how enterprises build software — and our Expert Services team is at the forefront of delivering these solutions. We’re looking for a Manager to lead a high-performing group of Technical Leads and Software Developers, combining people leadership with hands-on technical delivery to help customers bring Agentic AI and next-generation applications to life on the OutSystems platform. You’ll own your team’s growth through hands-on performance management and career development, serve as a trusted technical advisor to enterprise customers, and personally contribute as a Technical Lead on customer deliveries. If you thrive at the intersection of technology leadership and customer impact, this role is for you.

Key Responsibilities

• Lead, mentor, and develop a team of Technical Leads and Software Developers — driving performance, professional growth, and a culture of technical excellence.

• Own performance management for your team, including goal setting, performance reviews, career development planning, and contributing to hiring decisions.

• Serve as the senior technical contributor on customer projects: hands-on in design, development, and code reviews, and accountable for the overall technical quality of the solution, including Agentic AI solutions.

• Define and own the technical vision and solution architecture for customer deliveries — designing innovative, enterprise-scalable solutions that leverage OutSystems, Agentic AI, and complementary technologies to solve complex business challenges.

• Act as a trusted advisor to enterprise customers — managing executive-level relationships, navigating ambiguity, and communicating complex technical concepts to both technical and non-technical audiences.

• Collaborate closely with Engagement Managers, Solution Delivery Managers, and customer stakeholders to translate business requirements into actionable delivery plans, resolving impediments and dependencies along the way.

• Contribute to the growth of the Professional Services practice through technical thought leadership — documentation, reusable components, playbooks, blog posts, and speaking engagements.

Manager, Expert Services: $149,600 - $182,160 Base Salary

Salary Determination: Our salary range is based on industry standards, company performance, and market conditions. We offer competitive compensation packages to attract and retain top talent.

In determining salary ranges, we consider factors such as:

Market Research: Industry reports, salary surveys, and online salary databases
Company Performance: Financial performance, revenue growth, and budget allocation
Job Requirements: Skills, experience, and qualifications necessary for the role
Geographic Location: Cost of living, market conditions, and industry standards in our region

Qualifications & Requirements 

• BS/BA in Computer Science or a related field.

• 10+ years of software development experience.

• 5+ years in a leadership or management role overseeing a team of technical professionals, including experience with performance management and career development.

• Strong experience in web or mobile application development, solution design, and architecture patterns, with proficiency in .NET, SQL, RESTful APIs, and JavaScript — preferably using Agile methodologies.

• Excellent leadership, communication, and interpersonal skills with a demonstrated ability to motivate and develop a team.

• Strong consulting and customer-facing skills, with the ability to build trusted relationships with enterprise stakeholders and translate business needs into technical direction.

• Proven ability to manage technical delivery across multiple teams, time zones, and concurrent engagements.

• Strategic thinker who can leverage technology to advance customer business objectives.

• Willingness to travel as needed to support customer engagements.

• OutSystems development experience and certifications are a strong plus.

• Experience in designing, building, and deploying custom AI solutions to production is a strong plus.

OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.

As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.

We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration. 

OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and  includes a thriving, worldwide community of remote employees.

Our customers are some of the world's most recognizable brands across diverse industries— such as Toyota, Heineken, Bosch, KeyBank, and UCLA—who trust OutSystems to deliver ROI and transformational impact. 

Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including #1 in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports. 

Our culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems.

What do we have to offer you?

• A company at the vanguard of the agentic revolution, where we don’t just react to AI innovation—we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse.

• Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there.

• A global collective of world-class talent, where you’ll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries—they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.

OutSystems nurtures an inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment and make an impact. . We believe that driving our next phase of growth requires the radical creativity that only comes from diverse perspectives. We are committed to building a team as global and diverse as the organizations we serve, ensuring every individual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status.