Manager, DevOps Monitoring & Control

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Employer Provided Salary: $130,000-$170,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Company Description
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.
Job Description
NBCU is looking for a Manager, DevOps Monitoring and Control as part of NBCU's Distribution Engineering organization. This role will focus on development, configuration & workflow orchestration via DevOps principles. The ideal candidate will have a background in the media industry with a strong understanding of live linear audio/video monitoring. The role involves working in both on-prem and cloud environments and stresses the need for detailed documentation. The ideal candidate will have an appetite to learn new tools, possess a combination of technical skills along with communication and soft skills. The Manager, DevOps Monitoring & Control will work in JIRA for Agile & GitHub for code management. The role involves working closely with developers, product owners, scrum masters, business stakeholders and senior leadership across multiple organizations.
Job Duties / Responsibilities:

  • Lead a team dedicated to developing & configuring tools to monitor linear/VOD media workflows
  • Lead a major cloud migration project to enhance NBCU's linear media monitoring capabilities
  • Develop, customize and enhance monitoring/alerting tools for "on-air" environments
  • Orchestrate infrastructure & software deployments via CI/CD
  • Aggregate logs into Splunk/Grafana to build customized dashboards for Operations / Engineering
  • Create new metrics and identify monitoring deliverables to improve site reliability
  • Develop proof of concept deployments for evaluation of products and architectures
  • Create, maintain, and share technical documentation
  • Partner with other DevOps teams within the Distribution Engineering organization to help architect, configure, monitor, and support their services.
  • Report out to executive leadership on project progress/updates
  • Provide recommendations, best practices, and process improvements.

Basic Requirements:

  • Experience in the media industry specifically with monitoring and control system tools
  • 4+ years of hands-on experience using industry standard DevOps tools (e.g., Git, Bamboo, Jenkins, GitHub Actions)
  • 4+ years of proven hands-on-keyboard experience with at least two coding languages (e.g., YML, Bash, Python, Perl, Ruby, or JavaScript)
  • Hands-on experience using IaaC tools (e.g., Ansible, Terraform, Chef, Puppet)
  • Strong understanding of public cloud technologies and cloud infrastructure
  • Experience with AWS CloudWatch & AWS Kinesis
  • Experience with networking and cloud-based network environments
  • Strong understanding of CI/CD orchestration and Release Management processes
  • Experience with containerization & Kubernetes
  • Experience with DevSecOps principles
  • Knowledgeable in both Splunk & Grafana data aggregation and dashboard creation
  • Detail-oriented with excellent analytical, technical, and problem-solving skills
  • Passion for project process and project tracking using Agile/JIRA

Desired Characteristics:

  • Bachelor's / Master's degree in Computer Science or related degree
  • Vocal leader who can clearly articulate complex architectures, projects and technologies
  • Exceptional verbal and written communication skills
  • Comfortable working in a fast-paced agile environment. Requirements change quickly and our team needs to adapt and achieve aggressive goals.
  • Experience with exception based monitoring
  • Experience with streaming technologies

Additional Requirements: This is a fully remote position but will require periodic travel.

  • Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee's residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $130,000 - $170,000 (bonus eligible)
Application window is anticipated to close on: 04/22/2024
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].

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What are NBCUniversal Perks + Benefits

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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