Manager, Consulting Services

The Manager provides leadership and expert advice to management and to the members of his/her team.  This individual serves as a billable lead or consultant to our customers and will manage a small team of consultants and occasionally assist with sales activities. This person works closely with engagement and project managers to identify business needs, assist with staffing projects, and ensure work/life balance of our consultants are monitored and adjusted appropriately.  The Manager typically report to a Senior Manager/Director level position within the Delivery organization.  

 Responsibilities: 

• Recruit, develop, manage and retain a diverse, remote team of consultants supporting integrations in Workday’s HCM, Payroll, and Financial applications 

• Promote a team oriented, challenging and innovative work environment 

• Lead and manage team on one or more customer engagements 

• Work closely with engagement/project manager and team members to identify project needs and develop solutions and strategies 

• Ensure consultants are adhering to the activities, processes and procedures outlined in Workday’s Implementation Methodology 

• Drive team and individuals to achieve high customer satisfaction levels 

• Proactively manage team member’s schedule to insure they are properly utilized 

• Establish annual goals and objectives during the annual review process 

• Assist with the collection of performance feedback from customer and engagement/project manager on a quarterly basis or upon completion of project 

• Meet with team members quarterly to provide performance and customer satisfaction feedback 

• Drive annual performance review process for the team 

• Internal Contribution 

• Advise team members on methods of meeting internal contribution areas 

• Actively participate in recruiting and retention activities 

• Assist Resource Manager in providing guidance to staffing projects 

• Seek opportunities for staff members to meet training and career plans.

Salary and Other Compensation

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values:

• Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
• Raise the Bar: We always aim for excellence in how we work and what we deliver.
• Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
• Do the Right Thing: We all lead with integrity and always make the ethical choice.
• Own It: We own the outcomes for our company, colleagues, and community.