Manager, Configuration & Release Engineering (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.
We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.
Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

The Configuration & Release Manager is responsible for the overall direction, management, and coordination of Availity’s CI/CD deployment automation.  This role will work with other Configuration & Release Managers to apply agile sprint methodology in the planning and day-to-day support coordination of the Configuration & Release Management for the organization. 

Sponsorship, in any form, is not available for this position.

Location: Remote, US

Role qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field; MBA or advanced degree preferred.
• 2 years of experience in managing and coordinating software releases. Experience with building relationships with people at a variety of organizational levels a plus.
• 5 years of relevant technical and business experience in software development in a regulated technology (internet) environment.
• In-depth knowledge of Agile and DevOps methodologies and applied use of automation to accelerate pace of software delivery without a sacrifice in quality
• Working knowledge of common build and deployment tools, such as:
  • Source Control Management – GitLab, Bitbucket, etc.
  • Build and CI/CD Deployment - Jenkins, GitLab, Octopus Deploy, etc.
  • Artifact Management – Artifactory or similar
  • Code quality and security pipeline integrations – Sonarqube, Veracode, etc.
  • Change management and issue tracking – Jira or similar
• Strong understanding of deployment automation best practices in support of containerized microservices and nTier applications in a hybrid on-prem and cloud (AWS preferred) environment
• Ability to launch and deliver multiple, concurrent IT projects on time and within budget
• Strong relationship management and collaboration skills
• Excellent written and verbal communication skills
• Ability to work independently under minimal guidance
• Ability to establish and maintains effective working relationships with internal and external clients/vendors
• Demonstrated ability to use discretion and make sound decisions
• Ability to work under pressure. Maintains composure and professionalism in an interrupt-driven environment. Must be able to multi-task.
• Must be flexible and embrace change
• Understanding of the software development life cycle
• Understanding of web development methodologies, application design, navigation, and information architecture
• Demonstrated ability to lead large and small groups in requirements planning efforts
• Excellent interpersonal and communication skills and proven ability to work effectively with all organizational levels
• Excellent judgment, effective problem-resolution skills, and the ability to balance multiple (and often conflicting) demands

Preferred Qualifications:

• Knowledge of the health care/payer insurance industry specifically claims processing systems, provider office operations, and customer service processes in a health care company
• Knowledge of AI and its application to software development and release management

What you will be doing:

• Publish and communicate release deployment schedules
• Communicate internally and externally about releases and release dates
• Coordinate software deployments
• Review change tickets for completeness and correctness
• Document release deployment policies, working with Compliance to ensure that policies adhere to internal rules, contracts, regulations, and certifications
• Communicate deployment policies as they change and evolve
• Take and incorporate feedback into release policies
• Work closely with Development, Security, Operations, Infrastructure, Quality Engineering, and Build & Release Engineering to ensure releases are communicated and conducted safely and that they adhere to policies
• Field and answer audit requests to ensure we meet all audit requirements with respect to releases and deployments
• Anticipate and analyze trends in technology regarding release and deployment processes, and strive to incorporate best practices as the industry evolves
• Push back on release or deployment requests that do not conform to published release schedules
• Look for ways to improve release processes through automation, AI, or other means

Availity culture and benefits:

• Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!
• Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter resume review 
• Manager resume review 
• Recruiter video interview
• Manager video interview
• Panel video interview

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers:

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

 

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

 

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family & Medical Leave Act  Equal Employment Law Poster  Pay Transparency  Employee Polygraph Protection Act  IER Right to Work Poster  Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers