Manager, Color Production & QA

What You Will Be Doing:

• Review pilot, line trial, production, and commercial bulk batches against approved standards to assess shade accuracy, texture, appearance, odor, payoff, application, and overall product quality.

• Evaluate manufacturing submissions and provide timely approvals, detailed feedback, and recommended corrective actions to contract manufacturers.

• Support day-to-day production oversight, including batch reviews, reorder approvals, bulk approvals, and time-sensitive manufacturing decisions.

• Travel to domestic and international manufacturing facilities as needed to review production batches, attend line trials, troubleshoot issues, and ensure alignment with approved standards.

• Collaborate with Product Development, Quality, Operations, Regulatory, and external manufacturing partners to investigate and resolve color, aesthetic, packaging, and production-related discrepancies.

• Partner with Customer Experience to review product quality complaints, identify trends, investigate potential root causes, and communicate findings and recommended actions.

• Communicate quality discrepancies clearly and promptly to internal teams and manufacturing partners, ensuring appropriate documentation, escalation, and follow-through.

• Support investigations, root cause analysis, corrective and preventive actions (CAPAs), and other quality processes as needed.

• Follow established Quality SOPs and help ensure products and manufacturing partners meet internal quality requirements.

• Establish, maintain, and periodically refresh approved production standards, retains, and reference samples to ensure consistency throughout the product lifecycle.

• Maintain organized archives of approved standards, retains, production references, batch history, quality documentation, and related records.

• Review primary and secondary packaging for quality, functionality, aesthetics, and alignment with approved standards.

• Support artwork reviews to help ensure packaging execution aligns with approved product specifications and quality requirements.

• Support continuous improvement initiatives focused on color consistency, manufacturing robustness, production quality, and efficient batch approval processes.

• Provide technical expertise related to color cosmetic formulations, pigment behavior, shade development, color matching, and manufacturing variability.

• Identify recurring production or quality issues and partner cross-functionally to develop solutions that improve future production.

• Balance multiple product reviews, production timelines, quality investigations, and manufacturing priorities while maintaining exceptional attention to detail.

What Will Make You Stand Out:

• Bachelor's degree in Cosmetic Science, Chemistry, Product Development, Quality Assurance, or a related field preferred.

• 2–5 years of experience in Color Cosmetics Product Development, Color Formulation, Shading, Quality Assurance, Quality Control, or Manufacturing Support.

• Strong understanding of color cosmetic formulation, pigment technology, shade matching, and cosmetic manufacturing processes.

• Experience with cosmetic commercialization, scale-up, line trials, and production troubleshooting.

• Demonstrated experience reviewing pilot, line trial, bulk, and commercial production batches.

• Exceptional visual color assessment skills with the ability to identify subtle differences in shade, undertone, texture, payoff, appearance, and overall aesthetics.

• Working knowledge of cosmetic quality systems, manufacturing controls, SOPs, CAPAs, root cause investigations, and batch approval procedures.

• Understanding of cosmetic packaging quality and artwork review processes.

• Strong organizational and documentation skills with the ability to maintain accurate standards, retains, and production records.

• Ability to make thoughtful, timely decisions in a fast-paced production environment.

• Excellent written and verbal communication skills