Manager, Client Tech Services

Are you passionate about leading people, coaching and development?  Do you like problem solving and delivering results?  If so, the Manager role for Client Technology Services could be the role for you!

Job Overview:

The Manager for Client Technology Services is responsible for leading the day-to-day Product Operations activities of CTM, executing the team’s portfolio objectives, and maintaining accountability for staff development and engagement initiatives. This role focuses on driving operational excellence across a broad portfolio of technology products and services offered through LPL Financial.

Responsibilities:

• Include developing and executing strategic direction for the team to ensure optimal product operations efficiency, overseeing escalation management, and ensuring timely resolution of complex client or operational issues

• The Manager leads a dedicated POD responsible for ClientWorks user onboarding and offboarding, ensuring accurate access provisioning, compliance, and a seamless client experience

• Through strong leadership and process optimization, this role supports consistent service delivery, scalability, and continuous improvement across Product Operations

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

• 3+ years leading hands on people management in team sizes of 10 plus

• 2+ years Excel

• 1+ Strategy/Operations capacity

Core Competencies:

• Ability to plan for short and long term objectives while taking into account the strengths and weaknesses of their team, the resources available, and market drivers.

• Possess organizational skills to demonstrate that you can efficiently delegate tasks to get results and juggle multiple priorities

• Skilled communicator with the capability to give instructions, be an active listener, and persuade and influence others.

• Ability to analyze and interpret data to transform insights into actionable strategies that drive informed decision-making and operational improvement.

• Demonstrate leadership capability to identify, assess, and proactively mitigate risks across product operations by setting strategic controls, guiding teams through risk resolution, and ensuring alignment with business, regulatory, and client-impact priorities.

Preferences:

• 5 years of financial services industry experience

• Minimum Series 99 recommended

Pay Range:

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit www.lpl.com.

Join LPL Financial: Where Your Potential Meets Opportunity

At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

Why LPL?

• Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!

• Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!

• Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!

• Impactful Work: Our size is just right for you to make a real impact. Learn more here!

• Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!

• Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!

• Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

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