Manager, Business Development Representatives

About Private Health Management 

Private Health Management (PHM) supports people with serious and complex medical conditions, helping them obtain the best possible medical care. We guide individuals and families to top specialists, advanced diagnostics, and personalized care. Trusted by healthcare providers and businesses, PHM offers independent, science-backed insights to help clients make informed decisions and access the best care. 

About the Role

As the leader of our business development representatives, you will serve as both a frontline contributor and team leader, responsible for driving engagement and enrollment from our clients' employees while leading a high-performing team of Business Development Representatives (BDRs). This role is ideal for someone who excels at leading by example with best-in-class direct outreach, thrives in a mission-driven environment, and is passionate about mentoring and enabling others to succeed. You’ll combine strategic oversight with hands-on work to ensure PHM’s services reach as many eligible individuals as possible — making a direct impact on people’s lives during their most critical health moments. 

What You’ll Accomplish 

- Lead a team of BDRs providing ongoing coaching, performance feedback, and mentorship. 
- Lead by example doing direct outreach to employees to model best practices, build relationships, and stay connected to the frontline experience. 
- Partner cross-functionally to improve outreach strategies, messaging, and effectiveness by client and population type. 
- Monitor team and individual KPIs, reporting performance trends and driving continuous improvement. 
- Ensure consistent, high-quality documentation and use of tools like Outreach.io across the team. 
- Identify training needs, support onboarding of new team members, and champion a culture of learning and growth. 

How You’ll Spend Your Days 

- Coach, support, and lead team members via modeling best practices, team meetings ad mentoring sessions, and collaborative problem-solving. 
- Conduct outbound calls and emails directly to employees, modeling best practices in outreach and education. 
- Partner with Marketing, Account Management and our Clinical team to tailor and evolve outreach strategies and messaging. 
- Track and analyze team outreach and enrollment performance, proposing and implementing improvements. 
- Provide support for complex or high-priority cases, helping the team navigate nuanced employee conversations. 
- Stay hands-on in CRM documentation, reporting, and daily communications to remain connected to team workflows. 

What You Bring to the Table 

- 4+ years of experience in conducting outreach, inside sales, or employee engagement; 1+ year in a team lead or player/coach capacity. 
- Ability to lead by example with an “I love this stuff” attitude, team-first mindset, and desire to mentor others.
- Proven success in driving enrollment, pipeline growth, or similar conversion metrics. 
- Excellent verbal and written communication skills — clear, compassionate, relatable, and persuasive. 
- Experience in healthcare tech or benefits with direct end user engagement experience. 
- Thrives in ambiguity: Creative problem-solving, structured thinking, and a commitment to continuous improvement. 

Compensation 

The target base salary for this position is $95,000-$115,000 with an OTE between $130,000 & $150,000 with performance incentives.

This base salary and cash incentives is only part of a total compensation package that includes: health/dental/vision benefits, 401k with match, stock options, flexible PTO, PHM for PHM (our services for you and your dependents), and other benefits. Individual pay may vary based on market forces, experience, location, and other business considerations. 

Next Steps 

Private Health Management is a remote company with employees around the United States. We’re committed to providing a best-in-class interview experience. If selected, you’ll meet with the recruiting team, hiring manager, team peers, and a departmental executive. We welcome your feedback and will tailor the process where possible to ensure a meaningful and equitable candidate experience. 
 
Have a quick question about the role? Email [email protected] or apply now.