Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission
We are looking for an Analytics Engineering Manager to lead a high-impact team focused on building the trusted data assets that power strategic decision-making across Zocdoc. Your team will own the transformation layer of our data stack, enabling data consumers—including analytics, product, finance, and operations—to generate insight quickly and confidently. You’ll help define and execute a technical roadmap that improves the accuracy, scalability, and usability of our analytics infrastructure, and you’ll play a critical role in scaling self-serve analytics through robust data modeling and tool optimization. You’ll also be a champion of data quality, governance, and team development.
You’ll enjoy this role if you are…
- Passionate about building clean, well-modeled data that unlocks insight at scale
- A collaborative leader who enjoys supporting and mentoring engineers
- Motivated by enabling teams across the company to make better decisions through data
- Excited to work at the intersection of engineering, product, and analytics
- Eager to build a diverse and inclusive team that values high technical standards
Your day to day is…
- Leading and mentoring a team of analytics engineers focused on transforming raw data into high-quality, trusted data assets
- Partnering with cross-functional stakeholders (Product, Engineering, Analytics) to define data needs and prioritize analytics engineering work
- Defining and executing the roadmap for the analytics engineering team with a focus on scale, maintainability, and business impact
- Creating and enforcing best practices for data modeling and transformation, using tools like DBT and Dagster
- Overseeing the development of production-grade analytics models with performant SQL in cloud data warehouses (e.g. Snowflake)
- Managing and optimizing analytics tools such as Looker and Amplitude to support self-service and reduce downstream support burden
- Collaborating with Data Engineering and Data Product to improve data governance, quality, and lineage
- Establishing and monitoring key team metrics around developer efficiency, model reliability, and value delivery
- Leading hiring and onboarding for the analytics engineering team
You’ll be successful in this role if you have…
- 6+ years of experience in analytics or data engineering, including at least 2 years in a formal leadership role
- BA/BS in Computer Science, Information Systems, Engineering, Mathematics, or a related field (or equivalent experience)
- Deep experience with modern data stack tools such as DBT, Dagster, Snowflake, and Looker
- Strong SQL and data modeling skills, with a track record of building maintainable and performant analytics layers
- Strong Looker developer skills, including LookML modeling and overall project architecture
- Proficiency with Python for scripting, automation, or tooling development
- Experience managing the adoption and administration of analytics tools such as Looker and Amplitude, including evangelizing best practices and training users to support self-serve analytics
- Familiarity with AI-assisted development tools (e.g., Copilot, CodeWhisperer) to improve team productivity
- Experience implementing or supporting data governance principles, KPI management frameworks, and business intelligence operations
- Ability to collaborate and communicate effectively with both technical and non-technical stakeholders
- A strong sense of ownership and urgency, with the ability to drive alignment across teams
- Comfort operating in a fast-paced, evolving environment with changing priorities
Benefits:
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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