Manager, AI Business Engagement - REMOTE

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Manager, AI Business Engagement supports Enterprise AI Office transformation by helping teams across the organization identify, shape, and prioritize opportunities where artificial intelligence can improve products, workflows, decision making, and knowledge access aligned to Responsible AI and internal governance practices. This role works across business lanes to ensure AI-related demand is clearly defined, aligned with enterprise priorities, and routed to the appropriate pathway for evaluation and potential execution in a safe and sustainable manner.

The Manager, AI Business Engagement helps stakeholders understand available options across enterprise AI tools, embedded AI capabilities in existing platforms and products, vendor provided solutions, and enterprise-level reusable capabilities. The role focuses on intake clarity, prioritization alignment, and helping business leaders make informed decisions about when and how AI should be applied responsibly.

This role does not require solution development or engineering responsibilities, but requires knowledge of AI Operations to coordinate efforts with appropriate experts.

• Facilitate structured intake conversations that help business teams translate challenges into clearly defined opportunity statements that can be evaluated consistently across the enterprise.
• Support evaluation of opportunities across Enable, Augment, and Transform pathways, ensuring stakeholders understand tradeoffs related to complexity, maturity, and coordination needs.
• Facilitate and prioritize discussions by framing value drivers, dependencies and cross-team opportunities.
• Coordinate AI demand with internal and external execution/capacity teams, ensuring scope and resources are well understood both internally and externally
• Identify desired outcomes and success criteria including KPIs and ROI definition
• Ensure opportunities align to enterprise priorities and strategy themes

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Science, or related technical field
• Bachelor’s degree in Business, Information Systems, Strategy, Data Analytics or related field
• 6+ years of experience in business consulting, business analysis, product strategy or transformation
• AIGP Certification Preferred
• Recent GenAI and Agentic AI- related certifications and education preferred
• Experience implementing enterprise, production-level AI, automation, analytics, or digital transformation initiatives
• Experience evaluating technology tools or supporting implementation of new capabilities
• Experience with Product design and implementation preferred
• Experience working cross-functionally across business and technology teams, specifically with Senior leadership and stakeholders
• Experience structuring ambiguous problems
• Experience supervising teams and third-party capacity partners and vendors
• Strong written and verbal communication skills
• Experience in financial services or regulated industries is a plus

About Velera

At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.

Pay Equity

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [email protected] for assistance.