Leads SAP managed services engagements, setting strategic direction, overseeing delivery across SAP platforms, managing executive client relationships, and driving business development. The role translates client needs into service plans, oversees application support and modernization, guides solution design and issue resolution, develops operating models, and mentors delivery leaders. It also supports S/4HANA transitions, technology integration, operational efficiency, and growth across SAP advisory offerings.
The Opportunity
As a Managed Services - SAP Delivery Engagement Director you will oversee client service delivery across SAP managed services engagements, shaping the direction of work, guiding issue resolution, and supporting long-term client outcomes within our Advisory practice. As a Director you will set strategic direction, lead business development efforts, and translate vision into action while mentoring leaders, balancing multiple priorities, and maintaining executive-level client relationships. In this role at PwC, you will help clients improve operational efficiency through SAP services, bringing together solution delivery, training, support, and practical insights across SAP applications to support business objectives.
Responsibilities
- Setting strategic direction for SAP managed services engagements and aligning delivery priorities with client business objectives
- Leading executive-level client relationships across SAP application support, enhancement, and optimization activities
- Driving business growth through opportunity identification, solution shaping, and scope expansion across managed service offerings
- Overseeing multiple SAP delivery workstreams spanning ERP, SuccessFactors, CX, Supply Chain, Ariba, and integration activities
- Translating client requirements into service plans, delivery roadmaps, and actionable implementation or support activities
- Guiding teams in SAP solution design, configuration oversight, issue resolution, and performance improvement efforts
- Developing and maintaining operating models for application maintenance, incident response, release planning, and service transition
- Applying technical knowledge of SAP consulting, enterprise software, and process standardization to improve operational efficiency
- Promoting modernization of core business systems through S/4HANA transitions, digital tooling, and technology integration
- Building relationships across the PwC Network to scale delivery capabilities and strengthen client service offerings
- Coaching delivery leaders and cultivating talent through feedback, mentoring, and role-based development
- Adhering to professional and technical standards, code of conduct, and independence requirements
What You Must Have
- At least a Bachelor's degree
- At least 9 years of experience
What Sets You Apart
- Preference for a Master's or Masters of Business Administration degree in Business Administration/Management, Computer Science/Information Systems
- Demonstrating SAP delivery leadership across managed services engagements
- Leading executive client conversations and shaping engagement direction
- Developing thought leadership for SAP application evolution services
- Balancing strategic planning with operational delivery oversight
- Translating market opportunities into growth for SAP clients
- Mentoring leaders while promoting inclusion and technology adoption
The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
As a Managed Services - SAP Delivery Engagement Director you will oversee client service delivery across SAP managed services engagements, shaping the direction of work, guiding issue resolution, and supporting long-term client outcomes within our Advisory practice. As a Director you will set strategic direction, lead business development efforts, and translate vision into action while mentoring leaders, balancing multiple priorities, and maintaining executive-level client relationships. In this role at PwC, you will help clients improve operational efficiency through SAP services, bringing together solution delivery, training, support, and practical insights across SAP applications to support business objectives.
Responsibilities
- Setting strategic direction for SAP managed services engagements and aligning delivery priorities with client business objectives
- Leading executive-level client relationships across SAP application support, enhancement, and optimization activities
- Driving business growth through opportunity identification, solution shaping, and scope expansion across managed service offerings
- Overseeing multiple SAP delivery workstreams spanning ERP, SuccessFactors, CX, Supply Chain, Ariba, and integration activities
- Translating client requirements into service plans, delivery roadmaps, and actionable implementation or support activities
- Guiding teams in SAP solution design, configuration oversight, issue resolution, and performance improvement efforts
- Developing and maintaining operating models for application maintenance, incident response, release planning, and service transition
- Applying technical knowledge of SAP consulting, enterprise software, and process standardization to improve operational efficiency
- Promoting modernization of core business systems through S/4HANA transitions, digital tooling, and technology integration
- Building relationships across the PwC Network to scale delivery capabilities and strengthen client service offerings
- Coaching delivery leaders and cultivating talent through feedback, mentoring, and role-based development
- Adhering to professional and technical standards, code of conduct, and independence requirements
What You Must Have
- At least a Bachelor's degree
- At least 9 years of experience
What Sets You Apart
- Preference for a Master's or Masters of Business Administration degree in Business Administration/Management, Computer Science/Information Systems
- Demonstrating SAP delivery leadership across managed services engagements
- Leading executive client conversations and shaping engagement direction
- Developing thought leadership for SAP application evolution services
- Balancing strategic planning with operational delivery oversight
- Translating market opportunities into growth for SAP clients
- Mentoring leaders while promoting inclusion and technology adoption
The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
PwC El Segundo, California, USA Office
2141 Rosecrans Avenue Suite 5100, El Segundo, CA, United States, 90245
PwC Irvine, California, USA Office
2020 Main Street Suite 400, Irvine, CA, United States, 92614
PwC Los Angeles, California, USA Office
601 South Figueroa Street Suite 900, Los Angeles, CA, United States, 90017
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What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
