Machine Learning Engineer

Established in 2015, Create Music Group is a leading music and entertainment company. The company operates as a record label, distribution company, and entertainment network which generates over 15 billion music streams each month on DSP’s. Named #2 on the Inc 5000 Fastest Growth Companies in America in 2020, the company has grown exponentially by leveraging its owned IP with its media and technology platform. The company works with superstar artists, major and independent record labels, and global media brands. It operates a number of companies including Label Engine, one of the largest independent music distribution platforms in the world, with over 75,000 artists and 5,000 label clients; and Flighthouse, a digital entertainment brand focused on Gen Z,  which has more than 300 million followers across social media. Create Music Group is based in Hollywood, CA and has 400 employees worldwide.

Job Summary

We are building CreateOS — a next-generation operating system for modern record labels — and AI is at the center of it. As a Machine Learning Engineer, you will be a core builder on the team responsible for designing, training, deploying, and maintaining the ML systems that power intelligent automation, forecasting, anomaly detection, and agentic workflows across the platform.

This is a hands-on engineering role for someone who is equally comfortable prototyping a new model and shipping it to production. You will work directly with the VP of AI & ML Engineering and partner closely with Data Engineering, Analytics, and Product to move AI from experimentation into reliable, scalable production systems embedded in real user workflows.

Your immediate impact will be on three of CMG's highest-priority AI initiatives: M&A catalog valuation forecasting, AI-driven A&R discovery, and marketing automation agents — each directly tied to revenue growth and competitive differentiation.

Responsibilities

Applied Machine Learning

• Build and maintain ML models for forecasting, anomaly detection, classification, ranking, and optimization across music industry use cases (catalog valuation, royalty reasoning, A&R intelligence, marketing performance, etc.)
• Partner with Analytics & BI to identify, engineer, and validate features that drive meaningful predictive power
• Own the full ML lifecycle — from problem framing and data exploration through training, evaluation, deployment, and monitoring

MLOps & Production Engineering

• Deploy and monitor models in production using modern MLOps tooling
• Instrument models for performance tracking, drift detection, and continuous improvement
• Implement CI/CD, automated testing, model versioning, and observability for all ML systems
• Collaborate with Data Engineering to ensure data quality, feature delivery, and pipeline reliability

Agentic AI & LLM Systems (Stretch)

• Develop and maintain modular AI agents that automate multi-step workflows across CreateOS (contracts, accounting, distribution, metadata)
• Build and iterate on RAG pipelines, retrieval architectures, and semantic search systems grounded in structured business data
• Implement guardrails, evaluation frameworks, and safe action boundaries for agentic systems

Collaboration & Communication

• Translate business problems from non-technical stakeholders into well-scoped ML solutions
• Document model design decisions, evaluation results, and known limitations clearly
• Contribute to a culture of engineering rigor and responsible AI development
• Other duties as assigned

Qualifications 

• 4+ years of software engineering experience in a production environment, with exposure to ML or data science work (academic, professional, or project-based); OR 2+ years of experience specifically as an ML Engineer or Applied Data Scientist
• Strong proficiency in Python and ML frameworks (PyTorch, scikit-learn, XGBoost, or similar)
• Hands-on experience building, deploying, and monitoring models in cloud environments — GCP strongly preferred (AWS or Azure acceptable); familiarity with services such as Vertex AI, BigQuery, Cloud Functions, and Cloud Run is a strong plus
• Solid understanding of modern ML techniques — supervised/unsupervised learning, time series forecasting, embeddings, ranking — and their mathematical foundations
• Experience with LLMs and prompt engineering, including building RAG systems or LLM-powered features
• Comfortable working with structured and unstructured data at scale
• Strong communication skills with the ability to explain complex model behavior to non-technical audiences

Preferred Qualifications

• MS in Machine Learning, Data Science, Business Analytics, Computer Science, Statistics, or a related quantitative field; OR 4+ years of experience as an ML Engineer or Applied Data Scientist in lieu of an advanced degree
• Experience at a startup or high-growth technology company where you owned features end-to-end
• Familiarity with agentic frameworks (LangChain, LangGraph, AutoGen, or similar)
• Background in music, media, entertainment, or rights/royalties data
• Experience with ontology design, knowledge graphs, or semantic data modeling
• Contributions to open-source ML projects or published research
• Familiarity with AI evaluation practices — hallucination detection, bias auditing, model explainability

Pay Scale

• $160,000 - $200,000 CAD/per year
• The final compensation within this range will be determined based on the candidate’s experience, skills, and overall fit for the role.