BetterUp Logo

BetterUp

Senior Machine Learning Engineer, AI Product and Platform

Reposted 10 Days Ago
In-Office
5 Locations
160K-253K
Mid level
In-Office
5 Locations
160K-253K
Mid level
The Machine Learning Engineer will prototype and evaluate LLM features, collaborate with teams, contribute to technical design, and measure success metrics.
The summary above was generated by AI

Let’s face it: if you’re going to build the future of human transformation, you deserve more than a paycheck.

You deserve a personal BetterUp Coach, the most curious teammates on the planet, and a mission that pulls you out of bed every morning. At BetterUp, we pair world-class coaching with Generative AI to help millions live with clarity and purpose. Ready to engineer the models that make that magic feel personal?

What you’ll do
  • Prototype, fine-tune, and evaluate LLM-powered features—from conversational insights to practice-moment nudges—using Python and Jupyter notebooks.

  • Own the production lifecycle: data prep, experiment design, offline/online evaluation, and weekly pushes to prod alongside a tight squad of ML/Backend/Full Stack Engineers.

  • Collaborate daily with Product, Coaching Science, and Learning Design to turn behavior-change research into delightful user moments.

  • Contribute to technical design by shaping model architectures, retrieval strategies, and safety guards—while staying hands-on in code.

  • Measure what matters: define success metrics, implement A/B tests, and iterate quickly on real coach feedback.

  • Ship end-to-end improvements to products like FocusFrame, our AI copilot that helps coaches deliver higher-impact sessions in real time.

We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; Chicago, IL; New York City, NY; San Francisco, CA; and the Washington, DC metro area. If this is a role based in Europe, our Europe hub locations are London, UK and Amsterdam, NL. Please ensure you can realistically commit to this structure before applying.

What You’ll Bring

Core

  • 4+ years building and shipping ML systems in production, with at least 6–12 months hands-on with LLM fine-tuning, prompt engineering, or RAG pipelines.

  • Fluency in Python for AI development and comfort working in Jupyter/IPython.

  • Solid understanding of modern ML tooling (e.g., PyTorch, TensorFlow, or JAX) and containerized/cloud deployment basics.

  • Clear, approachable communication with both technical peers and non-technical partners.

  • Bias toward action, curiosity, and comfort navigating ambiguity in a fast-moving startup environment.

Bonus (nice-to-have, not required)

  • Prior experience in coaching, learning-science, ed-tech, or behavior-change domains.

  • Exposure to RLHF, preference tuning, or multimodal models.

Not sure you hit every bullet? We value growth mindsets—please apply anyway.

AI at BetterUp

Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

  • Access to BetterUp coaching; one for you and one for a friend or family member

  • A competitive compensation plan with opportunity for advancement

  • Medical, dental, and vision insurance

  • Flexible paid time off

  • Per year:

    • All federal/statutory holidays observed

    • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)

    • 5 Volunteer Days to give back

    • Learning and Development stipend

    • Company wide Summer & Winter breaks

  • Year-round charitable contribution of your choice on behalf of BetterUp

  • 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base salary range for this role is $160,000– $253,000.

If you live in New York, the base salary range for this role is:
$221,000 – $303,000: New York City
$192,000 – $264,000: Albany, Buffalo, Nassau, Newburgh, Rochester, Syracuse

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to [email protected]

#LI-Hybrid

Top Skills

Jax
Jupyter
Python
PyTorch
TensorFlow

Similar Jobs

An Hour Ago
Hybrid
Dallas, TX, USA
Mid level
Mid level
Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
The Operations Coordinator manages timelines, reporting, procurement schedules, and coordinating with teams on Collectible products, ensuring smooth operations throughout.
Top Skills: Google SuiteMicrosoft Office SuiteExcel
An Hour Ago
Hybrid
Austin, TX, USA
80K-90K Annually
Senior level
80K-90K Annually
Senior level
Agency • Digital Media • eCommerce • Social Media • Business Intelligence
The Senior Manager of Client Onboarding will facilitate new client account setups, manage expectations, support analytics, and coordinate cross-functional teams to ensure client success.
Top Skills: BingDv360Google AdsHubspotLinkedin AdsMetaPower BISalesforceStackadapt
An Hour Ago
Hybrid
Euless, TX, USA
16-24
Junior
16-24
Junior
Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
The Business Services Specialist II is responsible for customer service, data entry, invoicing, mail handling, and other administrative tasks.
Top Skills: As 400

What you need to know about the Los Angeles Tech Scene

Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.

Key Facts About Los Angeles Tech

  • Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
  • Key Industries: Artificial intelligence, adtech, media, software, game development
  • Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
  • Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account