Lot Operations Supervisor

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.
We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
 

We’re Looking For:

We are seeking a Lot Operations Supervisor with experience in supervising a team of Lot Assistants and Drivers. You will lead our team responsible for coordinating vehicle inventory at the Vehicle Logistic Center (VLC).  In this role, you will have the opportunity to use your experience in leadership, inventory control, and operations. The ideal candidate will have 3-5 years experience in a similar role. 

You Are: 

• Driven. You are focused on results and seek out opportunities to improve the overall performance of the VLC.

• Accountable. You lead by example, fostering a culture of alignment, support, urgency for change, and results. 

• Adaptable. You will be able to pause & shift tasks to assist other departments with priority requests.

• Organized. You will be responsible for maintaining an organized and orderly lot to ensure efficient operations, including completing regular inventory scans and reporting.

You Will:

• Be Responsible for the overall management of the Lot department, including planning and organizing department workflow to meet SLAs and support production of recon & mechanic shops

• Supervise and provide mentorship for Lot Assistants, Drivers, Security, & Stock in team; including allocation of assignments, monitoring production, and performance management; ensuring the department is properly staffed for volume 

• Monitor efficient operation of vehicles moving through the VLC remarketing system, including staging vehicles for reconditioning shops or transportation as well as moving, marking, flagging, repicturing, and/or staging vehicles

• Ensure production information and reporting is accurately captured in company systems, including VTrace, AMS, and respond to portal or internal requests in a timely manner

• Ensure vehicles receive & are billed for services in accordance with corporate and customer SLAs

• Operate vehicles under various weather conditions and may be required to manually remove snow through various means (clearing vehicles of snow, light shoveling in the yard, operating plow truck, bobcat, loader, etc.)

• Monitor, inspect, and enhance lot operations to ensure compliance with corporate and industry safety standards; ensuring that lot equipment has regular maintenance and repairs as required to remain in good working condition

• Grow talent - attract, engage, retain, and grow great people at OPENLANE. 

• Engage Teams - create and sustain a high trust team culture that embraces and values people’s talents, diversity, and contributions to OPENLANE’s goals. 

Who You Will Work With:

• Reporting to the Lot Operations Manager (or General Manager), this role will collaborate with the VLC leadership,  department representatives, sales and commercial accounts team on a daily basis. 

Must Haves:

• Post-secondary education or equivalent experience

• 3-5 years' supervisory experience 

• Valid Driver’s License 

• Experience working outside in all weather conditions

Nice to Haves:  

• Tech-savvy, familiarity with Google Suite is an asset

• Ability to drive both standard & automatic transmissions

• Familiarity with AMS, VTrace, or other OPENLANE systems is an asset

• Bilingual in French and English is ideal

• Qualified/Experienced in operating plow trucks, bobcats, loaders, and/ or tow trucks is strongly preferred

What We Offer:

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

• Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!