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Summary
The Logistics Manager is responsible to manage all activities associated with the efficient operation of accounts in relations to Central Support in pay and bill preparation. This role will be part the Ryder dedicated (DTS) and will have ownership of one region of accounts. This includes ensuring customer satisfaction, compliance, employee relations and continuous improvement.
Essential Functions
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Manage the performance of salaried employees as well as hourly paid employees under his/her responsibility, resolve performance issues, and ensure compliance with policies and procedures.
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Expected to lead team of 25+ of direct/indirect employees
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Collaborate with senior management and customers to determine their needs and expectations and operate the account to meet those demands.
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Ownership of team conducting driver pay and customer billing preparation.
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Analyze weekly and monthly KPIs related to team performance to determine continuous improvement opportunities and provide weekly report to senior management.
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Will conduct quarterly business reviews (QBR) with internal customers
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Analyze and audit pay and billing entries to policies, procedures, and contracts
Additional Responsibilities
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Performs other duties as assigned.
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Must be available to work on a flexible schedule on the various work shifts
Skills and Abilities
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Proven ability to effectively root cause and solve gaps with analytical resources (Preferred Experience: Excel (Advanced formula creations/Macros), Power BI, SQL, Alteryx)
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Builds and manages effective teams
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Strong leadership and motivating skills
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Strong verbal and written communication skills
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Excellent interpersonal skills within a diverse team environment
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Demonstrates problem solving skills
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Excellent organizational skills
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Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines
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Must be computer literate and able to use the Microsoft Office Suite (Excel & Word required)
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Excellent knowledge of Transportation and/or Warehouse Logistics operations advanced required
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Excellent knowledge of safety and security requirements advanced required
Qualifications
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H.S. diploma/GED required
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Bachelor's degree in Business, Logistics, Supply Chain preferred
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Three (3) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
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Two (2) years or more managing and leading direct reports required
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Excellent knowledge of Transportation and/or Warehouse Logistics operations. advanced required
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Excellent knowledge of safety and security requirements. advanced required
Job Category
Logistics
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range:
75k
Maximum Pay Range:
80k
The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.
Current Employees:
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
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