Logistics Coordinator - Inbound FF Control Tower Management (EM7122)

Position Summary:

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.

This role focuses on managing and overseeing logistics operations by identifying risks, resolving transportation issues, and securing competitive shipping resources. It involves analyzing data, monitoring delivery performance, and preparing regular KPI and status reports for management and customers. Additionally, the position drives cost-reduction and process-improvement initiatives while maintaining effective communication with carriers, customers, and internal teams.

To learn more about Samsung SDS America, Inc. please visit www.samsungsds.com/en/logistics/logistics.html

 Key Responsibilities:

• Identify various risks that can occur at the time of concluding a contract or business execution and establish alternatives to hedge them.                                 
• Resolve issues through close relationships with shipping company and execution companies (such as rail companies, trucking/drayage companies, port terminals) and secure favorable transportation resources and fares compared to competitors. This includes monitoring delivery progress from mainly ocean shipping vessels to final delivery destinations.
• Making simple tools to manage regular shipment monitoring status and report to upper management, customers, and HQ
• Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues.
• Analyze and Report monthly on Key Performance Indicators (KPI's) for drayage deliveries
• Establish delivery status report and share with customers
• Establish a plan for innovation tasks in regions/bases, check logistics costs, and discover cost reduction tasks.
• Identify pending operational issues in regions/bases to establish solutions, and inspection standards for each type of logistics such as warehouse/inland transportation.
• Establish communication channels and regular meeting session with carriers, SSL, customers, and internal departments.
• Perform ad-hoc reporting, as required.
• Perform other job related duties as required

• Bachelor’s degree in Logistics, Supply Chain Management, or related field preferred/ High School Diploma required
• 2+ years of Transportation, Logistics, and Freight Forwarding fields related experience required
• Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost
• Experience in establishing and managing a logistics process for each type, such as warehouse operation/local transportation and operating guidelines.
• A good attitude and ability to work in a team setting
• Proficient in Outlook, MS Office (Excel/PowerPoint/Word) required (vlookup and pivot tables)
• Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties
• Required to work onsite Santa Ana, CA

Samsung SDSA offers a comprehensive suite of programs to support our employees:

• Top-notch medical, dental, vision and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings plan
• Flexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits

Samsung SDS America will support your professional development and growth in your future career.

Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. The base pay range for this role is between $28.00 ~ $38.00/ hr., and your base pay will depend on your skills, education, qualifications, experience, and location.

Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.