Reviews and verifies vehicle listing documents, photos, trim levels, and mileage for an online car auction marketplace. Contacts U.S. sellers by phone and text to confirm details, collect missing information, answer basic questions, and follow approved scripts. Maintains accurate CRM records, organizes leads, flags risks, requests corrections, escalates complex issues, and moves qualified listings through the submission process while meeting productivity quotas.
Launch Your Next Successful Chapter with Veta Virtual!
💸 Competitive Salary in USD | 🌍 100% Remote | 🚗 Online Vehicle Marketplace | 🔍 Detail & Verification Role
Veta Virtual is hiring a Listing Verification Specialist for one of our clients, a fast-growing online car auction marketplace in the USA. You will be the quality checkpoint for every listing: you verify seller information, confirm sellers are ready to proceed, and keep records clean. This is not a sales role.
🔑 Your Role:
- Review seller documents, including titles and registration records, for authenticity and accuracy.
- Check vehicle photos, trim levels, and mileage. Flag problems and request corrections.
- Manage the Submitted queue as your top priority, and move qualified listings to Listed quickly.
- Call and text U.S. sellers to confirm details, confirm intent to sell, and collect missing information.
- Answer basic questions from listed sellers about the auction and next steps. Escalate complex questions to the listing agent.
- Tag and organize leads in the CRM, flag cancellation risks, and complete ghost follow-ups with approved scripts.
- Send clear notes to the Listing Team and meet daily and weekly quotas.
✅ What You’ll Need:
- Near-native English, written and spoken. You will speak with U.S. sellers on every shift.
- Exceptional attention to detail and consistent, accurate record keeping.
- Confidence with outbound calls and texts.
- Strong prioritization skills and comfort learning CRM systems.
- Full-time availability during U.S. business hours.
- Bonus: automotive, document verification (KYC), QA, data entry, or remote review experience.
- You must be based in Latin America (LATAM) or Europe.
💼 What We Offer:
- 💸 Competitive salary in USD, paid monthly.
- 🌴 10 paid vacation days per year.
- 💻 100% remote work from anywhere in LATAM or Europe.
- 🚗 A fast-paced, high-growth marketplace where your work protects the quality of every listing.
- 🤝 A supportive culture through Veta Virtual and our client.
Ready to Apply?
Apply now! You will be invited to complete a short 2-minute video question. Shortlisted candidates will also complete a brief live call to assess spoken English.
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