Levi's® Supervisor, Citadel Outlets, Commerce CA

JOB DESCRIPTION

Sales • Drives profitable sales by meeting or exceeding established sales and performance goals. • Models customer service behaviors and ensures that others are trained on and exhibiting those behaviors in order to deliver on KPI goals (Conversion, Units Per Transaction and Sales Per Hour). • Demonstrates excellent product knowledge and trains others to do the same. • Contributes to expense control by managing controllable expenses and following all loss prevention programs. • Assists in executing floor changes, sales and promotional events timely and effectively for maximum financial results. People • Participates in training process for new hires on LS&CO culture, product knowledge, selling practices and other associate responsibilities. • Identifies developmental opportunities in staff and partners with management to accomplish improvements. • Contributes to a positive work environment that encourages retention and talent. • Informs management of employee relations issues that need to be addressed. • Supervises store team in the absence of another member of management. Operational Excellence • Performs operational procedures to support efficient store operation and drive sales. • Ensures required store tasks are completed timely and effectively by personally contributing and giving direction to other team members when necessary. • Assists in ensuring sound inventory management through following established receiving and sending merchandise process, completing all required paperwork and following all price change and ticketing procedures. • Participates in physical inventory preparation and counts. • Prevents loss by following established policies and procedures, educating others on the same. • Provides operational and loss prevention training as necessary Merchandising • Executes store visual standards in accordance with visual merchandising direction, resulting in flawless product presentation and housekeeping standards. • Makes recommendations about visual merchandising direction based on the lay out and needs of the store. • Maintains appropriate levels of product on the sales floor by contributing to and ensuring floor replenishment. • Lead merchandising team to reliably accomplish productivity goals and completion of RFID-enabled inventory management processes by operating the company tools and resources • Hold merchandising team accountable to RFID-enabled inventory management processes, effectively leading the team through change, ensuring adherence to best practices, and actively coaching the team for maximum productivity. Customer Experience • Creates a high energy, compelling store experience for customers by engaging customers and modeling appropriate customer service behaviors to other associates. • Models behaviors and holds self and the team accountable to the LS&CO sales standards of “Connect, Consult and Close.” • Participates in training associates on product knowledge to make them product experts who can effectively serve customer’s needs.

Life-Enhancing Perks:

Full-Time Employees:

Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.

Health & Wellness: Immediate medical, dental, and vision coverage. Free Medical Premiums w/Live.

Full-Time & Part-Time Employees:

Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year.

Live in Levi's: 60% employee discount.

Retire Sooner: 125% match on your 401k, up to 6%! That's getting $1.25 for each $1 you put in. Free $$$.

Level Up: Grow here, don’t just work somewhere. Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.

LOCATION

Commerce, CA, USA

FULL TIME/PART TIME

Full time

COMPENSATION

The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $23.80 - $39.65 per hour, varying with experience and qualifications.

Current LS&Co Employees, apply via your Workday account.

Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or vmental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment or discrimination of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.  We may ultimately pay more or less than the posted range based on several factors. However, LS&Co pays at least the local, state or federal minimum wage, whichever is higher. The amount a particular employee will earn within the wage range will be based on several factors including, but limited to, relevant education, qualifications, experience, skills, seniority, store location, performance, shift, travel requirements, sales or revenue-based metrics, and business needs (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you, and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. These benefits include paid leave, life and disability insurance, 401(k) match and health care benefits for eligible employees. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.