Lending Operations Senior Manager

About this role:
Wells Fargo is seeking a Lending Operations Senior Manager for commercial Banking Operations (CBO) Bilateral Servicing.
In this role, you will:

• Manage and develop large Commercial Loan Bilateral Servicing teams responsible for loan processing, loan monitoring, loan servicing, or exception report servicing.
• Engage and influence stakeholders, internal partners, and peers associated with the Lending Operations functional area.
• Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area.
• Participate in the formulation and implementation of new and revised systems, policies, and guidelines
• Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies
• Determine appropriate strategies and actions of Lending Operations team to meet moderate to high risk deliverables
• Interpret and develop policies and procedures for meeting compliance, risk management, and quality standards
• Collaborate with and influence all levels of professionals, including experienced managers
• Provide quality customer service

Required Qualifications:

• 6+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of management or leadership experience

Desired Qualifications:

• Experience with Bilateral Commercial Banking
• LoanIQ experience

• Proven track record of managing and developing teams in a high-volume environment.
• Demonstrated ability to drive operational efficiency and process transformation within lending operations, utilizing data-driven decision-making and continuous improvement methodologies.
• Experience driving transformation initiatives, including process and system improvements for new product launches
• Strong background in risk mitigation, compliance, and regulatory requirements within lending operations
• Dedicated to delivering outstanding customer experiences with a strong commitment to excellence in all facets of lending operations

Job Expectations:

• Ability to work on-site at the posted work location in Irving, TX
• This position offers a hybrid work schedule - 3 days in office / 2 days remote
• This position is not eligible for Visa sponsorship.

Posting End Date:
9 Dec 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
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To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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