Learning Strategist

The Learning Strategist serves as a strategic consultant and subject matter expert, partnering with Account Executives (AEs) and Client Success Managers (CSMs) to deliver high-impact content solutions. This role takes the lead when opportunities are identified, developing and executing Custom Association Content Strategies that drive adoption, engagement, and revenue growth. 

The Learning Strategist also leads client-facing seminars and workshops to showcase best practices and spearheads strategic initiatives for expanding Momentive University, including: 

Software product discovery across Momentive 
Audience segmentation and engagement strategies 
Identification of support challenges 
Client training needs and scalable learning solutions 
Cascading opportunities into actionable training development roadmaps

A Day in the Life 

• Partner with Account Executives (AEs) and Client Success Managers (CSMs) to identify opportunities for client content strategy engagements and take the lead in delivering consultative solutions. 

• Develop and manage Statements of Work (SOWs) and scope client content strategy projects, defining objectives, deliverables, costs, and resource needs in collaboration with internal teams, ensuring alignment with client goals and organizational priorities. 

• Lead handoffs to project manager and other stakeholders 

• Design and implement custom client Content Strategies that: 

• • Drive adoption and measurable engagement outcomes. 

• • Support client decision-making through data-driven insights and best practices. 

• • Create pathways for revenue-generating opportunities. 

• Lead client-facing seminars and workshops to promote content adoption, showcase best practices, and generate new business opportunities. 

• Plan and execute strategic initiatives for expanding Momentive University, including: 

• • Discovery of software product needs across Momentive. 

• • Audience segmentation and engagement strategies. 

• • Identification of support challenges and client training requirements. 

• Collaborate closely with instructional designers and internal teams to develop scalable, high-quality learning solutions that align with client goals and strategic content plans. 

• Develop compelling proposals and support the sales team in closing new business for content products and services. 

• Serve as an internal consultant for Learning Services, sharing expertise to drive innovation and operational excellence. 

• Stay informed about Learning Services-adjacent products (such as Path LMS features and pricing) and industry options (including third-party courses) to advise clients on the best approach for their content strategies. 

• Leverage emerging technologies and scalable frameworks to enhance content delivery. 

• Analyze learner engagement data and translate insights into actionable strategies. 

We are looking for someone who brings 

• Bachelor’s degree in Education, Communications, Business, or a related field; advanced degree preferred. 

• 7+ years of experience in content strategy, client consulting, or learning services, preferably within associations or educational organizations. 

• Experience working with or within associations, understanding their unique structures, member-driven priorities, and content needs. 

• Demonstrated success in building strategic client relationships and delivering value-added solutions that enhance engagement and retention 

• Proactive, self-starter mindset—able to take initiative, anticipate client needs, and deliver innovative solutions with minimal supervision. 

• Expertise in adult learning principles and instructional design best practices. 

• Strong project management and collaboration skills. 

• Exceptional presentation and facilitation skills, with the ability to engage and influence diverse audiences and communicate complex ideas clearly. 

• Excellent written and verbal communication skills, including the ability to craft compelling proposals. Knowledge of learning management systems (LMS), content products, and industry trends, with the ability to advise clients on best-fit solutions. 

Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.
 

At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.

Medical, Dental & Vision Benefits

401(k) Savings Plan with Company Match

Flexible Planned Paid Time Off

Generous Sick Leave

Inclusive & Welcoming Environment

Purpose-Driven Culture

Work-Life Balance

Commitment to Community Involvement

Employer-Paid Parental Leave

Employer-Paid Short-Term Disability

Remote Work Flexibility
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.