Learning Experience Specialist

Compensation: $140,000 - $160,000

Team & Position Details 

Virtru's Technical Training team is scaling to meet the demands of our growing Data Security Platform (DSP) ecosystem — spanning customers, partners, and internal Virtruvians. We operate on a T-shaped competency model where everyone maintains a strong generalist foundation (50-70%) while developing deep specialized excellence (30-50%) in a specific domain. This ensures resilience, velocity, and quality without creating silos.

As the Learning Experience Specialist, you'll join as the content production engine of the team — focusing 60% on on-demand content creation and multimedia learning (video production, self-paced modules, content repurposing) and 40% on LMS operations and program coordination (administration, logistics, learner support).

Working closely with the Director of Training and the Technical Curriculum Developer, you will transform complex technical concepts into engaging, scalable video-based learning experiences that accelerate customer and partner enablement as well as global reach. Your multimedia production expertise, operational execution (LMS administration, logistics coordination, learner support), curriculum development and facilitation of training sessions ensures production velocity never compromises learner quality or technical accuracy.

What You’ll Do 

As a Learning Experience Specialist, your responsibilities will include:

Video Production & Editing

• Script, record, and edit training videos and product demos using tools like Camtasia, Loom, and Descript
• Convert ILT/VILT session recordings into modular on-demand content (5-10 minute segments optimized for self-paced learning)
• Produce scenario-based video content with visual consistency, branding standards, and accessibility features (captions, transcripts)

Self-Paced Module Development

• Build microlearning assets (15-30 minutes) with interactive assessments, quizzes, and quick-reference guides aligned to the DSP Learning Architecture
• Design engaging learning experiences that apply adult learning principles and scenario-based instruction
• Create job aids, runbooks, and visual reference materials that support on-the-job application

• Transform existing ILT materials (slides, facilitator guides, recordings) into asynchronous learning experiences
• Repurpose Bootcamp content into a scalable on-demand library
• Rationalize and modernize legacy training materials across multiple repositories (GitHub, Google Classroom, Secure Share, etc.)

• Apply instructional design fundamentals to create intuitive, learner-friendly content navigation and flow
• Design assessments that validate learning and provide meaningful feedback
• Gather and analyze learner feedback to continuously improve content effectiveness

• Support LMS implementation and rollout activities in partnership with the Director of Training and IT
• Manage day-to-day LMS administration including:
• Publishing SCORM/xAPI content packages
• Creating courses, learning paths, and catalogs
• Managing learner enrollments, groups, and access permissions (customers, partners, Virtruvians)
• Generating reports and analytics dashboards to track completion rates, engagement, and learning outcomes
• Maintain content version control and ensure the right audiences see the right material
• Support migration of existing training materials into the LMS

• Manage ILT/VILT scheduling, invitations, reminders, and learner communications
• Coordinate Partner Bootcamp logistics and learner support
• Track training initiatives in Jira, including content development, reviews, updates, and migrations
• Serve as point of contact for learners seeking access, troubleshooting, or navigation support

• Assist with course outlines and curriculum structure 
• Conduct learner interviews and feedback analysis to inform content priorities and design decisions
• Peer-review training materials for clarity, learner usability, visual consistency, and instructional quality
• Support standardized intake and prioritization processes for training requests

• Co-facilitate ILT/VILT sessions as producer/co-facilitator, providing demo backup and Q&A support
• Host webinars, lunch-and-learns, and orientation sessions for internal and external audiences
• Collaborate on internal Virtruvian technical onboarding initiatives
• Gather session feedback and CSAT data to drive continuous improvement

Skills that will help you thrive in this role: 

• 3–5 years of experience in one or more of the following:
• Learning & development, instructional design, training coordination, technical support, customer success, sales engineering, or similar enablement‑adjacent roles.
• Demonstrated ability to organize complex information and turn it into clear, simple artifacts (slides, guides, SOPs, checklists, or basic training materials).
• Strong project coordination and follow‑through skills — you can track multiple workstreams, manage details, and keep stakeholders informed.
• Comfortable working with technical concepts (cloud, SaaS, security, or dev tools) even if you’re not yet an expert; you’re willing to dig in, ask questions, and learn.
• Excellent written and verbal communication skills, with the ability to adjust your style for technical and non‑technical audiences.
• High comfort with modern collaboration tools (Google Workspace, Slack, Zoom, Jira, Confluence, etc.).

You don’t need all of these, but experience in some of the following will accelerate your impact:

• 5–7+ years in technical curriculum development, technical training delivery, or deeply technical enablement roles.
  
• Familiarity with data governance, access control models, policy-as-code, or DLP/classification frameworks.
  
• Exposure to DevOps tooling, CI/CD, Infrastructure as Code tools (Terraform, CloudFormation, Azure ARM), containers (Docker/Kubernetes), or modern deployment workflows.
  
• Familiarity with programming or experience reading code snippets (e.g., Go, Java, JavaScript, Python, PowerShell, Bash) to support SDK-related training content.
  
• Experience collaborating with engineering, product, and support teams.
  
• Strong writing, editing, and instructional design skills.
  
• Self-starter mindset — comfortable operating in ambiguity and building structure from the ground up.

Virtruvian qualities that will set you up for success:

• Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence
• Strong sense of urgency with an action-oriented mindset
• Able to collaborate and adapt to shifting priorities as business needs evolve
• Comfortable with asynchronous communication including slack, email, zoom, etc.

Perks & Benefits:

At Virtru, we believe people do their best work when their wellbeing is put first. This is why we make your wellbeing our priority with a thoughtful and holistic program that encompasses Occupational, Mental, Social, Physical, and Environmental Wellness by offering benefits such as…

• A Flexible PTO policy — we strongly encourage you to take time off (in addition to 14 holidays) to ensure that you are getting the proper time needed to unplug and recharge. 
• A $1,500 annual Learning & Development Stipend focused on providing you the resources to continually learn and professionally grow.
• Frequent company-sponsored team celebrations that provide ample opportunities to connect with teammates and be social!
• Access to an Employee Assistance Program
• Access to Headspace, a mental health app tailored to your specific needs.
• A flat 3% contribution to your retirement account
• A high degree of flexibility — Have an appointment, errand, or family emergency to take care of? Hop to it! We give you the time and space to take care of you and your own first.

In addition to wellbeing, Virtru places a strong emphasis on diversity, equity, inclusion, and belonging. Our DE&I Council is dedicated to fostering an inclusive workplace and making the psychological safety of each and every one of our teammates a top priority. 

Additional perks include: 

• Competitive compensation
• Generous parental, medical, and bereavement policies
• 401K contribution and stock options
• Full medical, dental, and vision benefits
• New Hire Swag and IT Welcome boxes
• Structured semi-annual 360° performance reviews

Virtru is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. Virtru is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.