Learning & Development Manager, Global Transformation

Position Title: Learning & Development Manager, Global Transformation
Position Type: Regular - Full-Time
Position Location: Toronto HQ
Requisition ID: 36674
At McCain, we believe in meaningful technology - using digital innovation not just for progress, but to make a global difference. Join a team where innovation drives purpose and technology shapes the future. This is your chance to develop sought-after expertise, work on high-impact projects, and create solutions that truly matter. If you're ready to push boundaries, tackle purposeful challenges, and build a career that makes a difference, we want you on our team.
We are seeking a decisive, adaptive, and behavior-focused Training Leader to drive readiness and capability-building for our global digital transformation. You won't just be delivering training-you'll be creating the conditions for people to adopt new ways of working.
You'll function as a product owner for training: understanding real user needs, building repeatable learning systems, and enforcing standards with our consulting partners. In a fast-moving, often messy environment, you will bring clarity, execution, and accountability to an effort that touches every region and function.
Accountabilities

• Own the global training strategy and execution plan for the digital transformation program, encompassing an ERP upgrade and a new global sales and operations planning system.
• Act as the training product owner-translate user needs into high-impact, repeatable training experiences.
• Work closely with business transformation leads to extract process insight and translate it into practical learning.
• Partner with technical teams to ensure alignment between system design and training delivery.
• Hold consulting partners accountable for delivering high-quality, relevant training content-and rapidly iterate when quality misses the mark.
• Work with corporate L&D to embed training into enterprise platforms, tools, and the learning culture.
• Design and roll out a scalable Train-the-Trainer model, ensuring global consistency with local flexibility.
• Measure training effectiveness through testing, behavior adoption, and feedback loops; refine accordingly.
• Simplify complexity-bring order to chaos in high-pressure, ambiguous environments and drive execution.
• Serve as a visible leader across teams to champion learning and user readiness.

Qualifications

• Minimum 5-7 years in transformation training, learning & development, or change enablement roles, ideally within large-scale ERP or supply chain system implementations.
• Proven experience delivering training within global digital transformation programs.
• Strong track record of managing external partners and consulting firms for training deliverables.
• Ability to design for learning and behavior change-not just training events.
• Excellent collaboration and communication skills across business, IT, and transformation functions.
• Confident in ambiguous, complex, and fast-paced environments-comfortable making decisions without perfect information.
• Highly organized project driver who can prioritize, sequence, and deliver multiple training streams on deadline.
• Experience with Train-the-Trainer models and measuring training effectiveness.

Preferred Qualifications

• Familiarity with adult learning theory, behavioral design, or user-centered training development.
• Experience with SAP S/4HANA, Blue Yonder, and digital learning platforms like SuccessFactors, WalkMe, etc.
• Background in business transformation, organizational change management, or lean process improvement.

About the Team
This position reports to the Senior Director, Organizational Change Management. The L&D Manager will have direct reports/build out a team of analysts to support different global regions and will work closely with our regional OCM leads.
This is a hybrid role with the flexibility to be based out of any of our corporate offices in North America (Florenceville, Toronto, or Oakbrook Terrace, IL). Some travel may be required for training delivery, go-live support, and cross-regional coordination.
About McCain
At McCain, we're feeding the world: from French fries to cakes, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values-Family, Authentic, Trusted, and Quality-shine through every day.
As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe in working together-with our business and community partners-to bring sustainable growth and positive change today, tomorrow, and for generations to come.
Join us and see how you can MAKE IT at McCain!
Leadership Principles
Our principles guide our actions across the organization. Together, they define how McCain engages with our customers and employees and how we work as individuals and teams to succeed. While each role reflects all of these principles, individual roles may focus more on specific areas:

• We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success.
• We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success.
• We bring out the best in our people. We create safe spaces so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together.
• We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain.

The McCain Experience
We are McCain: this statement speaks to our collective strength and individual value-your impact is a vital part of our success. Our winning culture centers on authenticity and trust, so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive-while being yourself.
Join our team and see why we're better together.
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Compensation Package : $97,500.00 - $130,000.00 CAD annually + bonus eligibility
The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education/training, and other organizational needs.
Benefits : At McCain, we're on a mission to create a winning culture that puts employee safety and wellbeing at the heart of what we do, every day. We understand and appreciate that each person's needs are unique and ensure our benefits & wellbeing programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Wellbeing programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned to country, provincial and state governing plans and can vary by work level, location and nature of the role. Additional benefit details available during the application process.
Your well-being matters to us, and we're here to provide you with the necessary resources to support you in being your best self at work - and at home.
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. You can understand how your personal information is being handled here .
Job Family: Human Resources
Division: Global Finance
Department: Organizational Change Management
Location(s): CA - Canada : Ontario : Toronto
Company: McCain Foods (Canada)