Learning and Development Specialist

Why Pref-Tech? 

Voted "Top Workplaces" by Houston Chronicle and Austin American Statesman, 2 years in a row! We aim to make “family” a core reason we attract incredible people, retain them, and collectively deliver unequaled quality and service to customers.  If your heart and mind are pushing you to join a team who deeply desires to be the best in the world, has a long-game approach to business, prides itself on doing exceptional work, celebrates service to others, and is willing to invest in you, you should consider Pref-Tech. 

Position Overview:   

The Learning and Development Specialist at Pref-Tech will be responsible for
assisting with the planning, coordination, and administration of employee training programs.
This role will manage logistics, maintain training and financial records, coordinate with trainers and participants, ensure all training activities run smoothly and efficiently,
support the creation and growth of a new training academy,
and additional duties and responsibilities that may be assigned as required. 

This includes, but is not limited to the following functions: 

• Work closely Trainers and external vendors to coordinate training activities. 

• Track, reconcile, and forecast training costs and support the department budget management. 

• Manage registration, enrollment, travel schedules, and communication with participants. 

• Monitor and analyze training data using reports to identify trends, measure program effectiveness, and collect participant feedback. 

• Create instructional materials including e-learning modules, facilitator guides, job aids, and assessments in various formats. 

• Develop and distribute training materials (manuals, guides, presentations, training modules). 

• Manage the new hire onboarding program in coordination
  with HR and other departments. 

• Maintain and administer the Learning Management System (LMS) and any other training, competency, or certification-related systems. 

• Create the training and competency roadmaps, and assign them within the LMS. 

• Consult with leaders and subject matter experts to conduct training needs analysis, reconcile gaps, and forecast expirations.  

• Evaluate the effectiveness of learning solutions. 

• Communicate training and competency status and activities with all personnel. 

• Manage scheduling of classrooms, trainers and training equipment. 

• Order equipment and supplies needed for training. 

• Understand how AI can be leveraged to assist in daily tasks and projects. 

Qualifications and Experience: 

Required: 

• Bachelor’s degree 

• Minimum 5-7
  years experience
  in L&D, instructional design, and/or training coordination while managing a Learning Management System (LMS). 

• Instructional Design experience designing and developing training content in various formats (e.g., eLearning, instructor-led training, video, micro learning, and print-based materials). 

• Experience developing training resources including lesson plans, presentations, technical reference guides, standard operating procedures (SOPs), hands-on lab exercises, and scenario-based simulations that reflect real-world jobsite challenges. 

• Proficiency in MS Office (especially Excel, PowerPoint, Word) 

• Excellent time management skills. 

• Ability to work independently and as part of a team. 

• Attention to detail and problem-solving abilities. 

• Ability to manage responsibilities independently and drive tasks to completion with minimal supervision while delivering high-quality results. 

• Customer-service orientation and ability to manage deadlines. 

• Ability to use AI in a corporate setting as a tool to perform daily tasks. 

• Experience with financial duties
  and responsibilities 

• Strong communication skills. 

Preferred: 

• Proficiency with eLearning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Rise, or similar). 

• Experience using
  Power BI or other reporting tools. 

Compensation: 

• Inclusion in Operational Incentive Program, which shares excess profits as bonuses. 

• 4% Matching 401K 

• Health, dental, and other elective insurances 

Work Hours:   

Hybrid role. Our office hours are from Monday – Friday, 8:00 a.m. to 5:00 p.m.
Some events may fall outside of these days/hours.  

Hybrid Work Environment:

• Work in a hybrid setting, spending 2 days per week in the office and the remaining days working remotely.
• Collaborate effectively with colleagues across different locations (Houston, Austin, and Grand Prairie, Texas).

Physical Requirement: 

This position is primarily office-based and requires the ability to sit for extended periods, operate a computer and standard office equipment, and communicate effectively in person and electronically. Occasional light lifting (up to 15 lbs.) may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Core Values:

First and foremost, at Pref-Tech, you must understand, internalize, and represent our PGRIT Core Values:

• Professionalism: Our expectations are high, we take great pride in our work, and we communicate well.
• Grit: We thrive on challenges.  We do what it takes to get the job done.
• Right: We know what right is and do it every time.
• Intelligent Thought: We plan meticulously, execute decisively, and resolve issues effectively.
• Trusted Advisors: We are experts. We continuously develop our knowledge and transfer that knowledge to each other, our customers, and our vendors.

You must also fulfill our purpose statement within all decisions and actions in performance of your job and when representing Pref-Tech: “Within a family culture, nurture and inspire our employees to creatively resolve customer pain using the highest level of craftsmanship and service.”

EEO Statement:

Preferred Technologies, LLC is an Equal Opportunity Employer who is committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. We offer a smoke-free and drug-free workplace.

Candidate Screening:

Employment is contingent upon successful completion of background investigation and pre-employment drug screen.  All applications and resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted for an interview.