Learning and Development Specialist

Are you ready to join a growth-oriented team where creativity meets innovation? At Ware Malcomb, we are a dynamic and forward-thinking design firm committed to pushing the boundaries. Our team-oriented, collaborative approach ensures that every project is a blend of visionary design, seamless project delivery, and we are actively engaged with both the community and the industry. Discover our vibrant culture to get an inside look into life at Ware Malcomb and the programs we offer. https://waremalcomb.com/life-at-ware-malcomb/

The Learning & Development (L&D) Associate is a collaborative role reporting to the Knowledge Manager on our Strategic Initiatives team. This role supports efforts to in our internal training and development programs and initiatives to support team member professional development, productivity and performance. The position will assist administering companywide tools including our learning management system (LMS) and social intranet platform (Knowledge Architecture’s Synthesis platform). This role will assist with internal programs including new hire onboarding, Ware Malcomb University (WMU), WM Mentoring Program and other companywide training initiatives.

Your Role

• Support the Knowledge Manager in managing the Learning Management System (LMS) by updating courses and communications, monitoring course completion, and ensuring timely and accurate tracking
• Assist with new hire onboarding by maintaining and updating content, collaborating with internal teams to ensure accuracy, and tracking feedback to improve the onboarding experience
• Assist internal presenters prepare for in-person and on-demand training sessions by coordinating logistics, managing communications and organizing content for programs such as Ware Malcomb University (WMU), the WM Mentoring Program, and other companywide training initiatives
• Assist the Knowledge Manager in the analysis of effectiveness of programs, including measuring and monitoring the success of programs and satisfaction of participants; based on results, drive continuous improvement to content and delivery
• Maintain a training calendar and serve as the master scheduler for companywide training and L&D programs ensuring all programs are scheduled in coordination with program coordinators and subject matter experts
• Facilitate internal communication about learning & development programs including posts on The Hub (Ware Malcomb’s intranet), the WM Leader Newsletter, MS Teams Channels, and designing publicity materials
• Assist with simple video editing for training recordings, including trimming, adding basic effects, and ensuring quality, with training provided on the editing tool
• Support the Continued Education Provider efforts by applying training courses for credits, tracking the application status and facilitating firmwide communication for approved courses
• Assist Knowledge Manager with managing training content and knowledge sharing efforts on The Hub (Ware Malcomb’s social intranet)
• Assist Knowledge Manager in researching the latest trends and best practices in the Learning & Development (L&D) field
• Provide administrative support for the Strategic Initiatives department

Qualifications

• Bachelor’s Degree in relevant field which could include educational sciences, organizational development, human resources, or other related fields
• 1-2 years of work experience, which includes development training programs or instructional design
• Basic instructional design skills, preferably with exposure to e-Learning and self-guided learning
• Familiarity with program coordination
• Basic instructional design skills with a focus in e-Learning and self-guided learning
• Foundational project coordination skills with a willingness to learn program management
• Strong communication skills (both written and verbal)
• Ability to work in a fast-paced environment with cross-functional team members at all levels of the organization
• Ability to stay highly organized and manage multiple tasks efficiently
• Ability to collaborate effectively within a team environment and contribute to collective goals
• Ability to work independently under general supervision and effectively prioritize workload
• Proficiency in using software applications such as Canva and the Office Suite; tech-savvy with a strong inclination towards continuous learning

Established in 1972, Ware Malcomb is a contemporary and expanding full service design firm providing professional architecture, planning, interior design, civil engineering, branding and building measurement services to corporate, commercial/residential developer and public/institutional clients throughout the world.

With office locations throughout the United States, Canada, Mexico and Brazil, the firm specializes in the design of office, industrial, science & technology, healthcare, multifamily, retail, and public/institutional projects.

The firm is also ranked among the top 15 architecture/engineering firms in Engineering News-Record's Top 500 Design Firms and the top 30 interior design firms in Interior Design magazine's Top 100 Giants. For more information, visit www.waremalcomb.com.