Responsibilities
- Lead research strategy: Build and drive the research roadmap for Growth product teams, ensuring that research informs product decision making and drives product strategy.
- Develop and execute end-to-end research: Conduct end-to-end research using appropriate methods that range from strategic to iterative and evaluative to help the team achieve goals.
- Growth experience: including research into international expansion, monetization and/or merchandising.
- Building inclusive products: Experience thinking through different audiences' needs, pain points and behaviors, including working with accessibility needs in mind.
- Being a strategic cross-functional partner: Work in close collaboration with other researchers and cross-functional partners (i.e., product managers, designers, data scientists, customer experience, marketing and brand strategy) to identify key research questions and prioritize projects in the short and long term.
- Deliver high-impact insights at velocity: Generate actionable insights that help teams make decisions and build momentum towards our mission.
- Champion culture and clarity: Model honest, empathetic communication and help cross-functional partners navigate ambiguity with confidence and care.
What We're Looking For
- 6+ years of user research experience, including 2-3 years of experience in a consumer-facing product research role.
- Experience with international research in non-US markets
- Experience working on monetization, subscriptions or new revenue streams or zero-to-one products.
- Possess strong quantitative (e.g., survey, experimental) skills and expertise with developing frameworks for model measurement.)
- Strong communicator, committed to telling clear and compelling stories with data.
- Proficient in data manipulation, analysis, and dashboard creation with R, Python, SPSS, and/or Looker (or similar statistical software.)
- Proactive at building and sustaining trusting, successful relationships with cross-functional partners (e.g. data science, customer experience, product management, design, engineering, and marketing.)
- Eager to learn from, collaborate with, and mentor other researchers.
- Passion for inclusive and accessible design and strategy
- Champions team culture in authentic, courageous, and empathic ways.
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
