The Lead UX Designer will research users, design innovative interactions, and collaborate with teams to enhance the e-commerce platform's user experience.
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list.
Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including Bosch, Nestlé, Stance, TUMI, and Panasonic — rely on the company’s e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. With last year's revenue exceeding $1 Billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.
We are looking for a Lead UX Designer to help shape the future of our flagship software platform, Predict. Predict consolidates omnichannel data and insights relating to the performance of our brand partner products across global marketplaces. Our brand partners and brand managers use Predict to identify their opportunities, then take action to increase the effectiveness of their overall ecomm strategy. We’re searching for a game-changing, detail-oriented, creative thought leader to dive into Predict and obsess over our users! This is a full-time role and will work a hybrid schedule based in Lehi, Utah.
What is a day in the life of a Lead UX Designer?
- Research our users with a passion for how they think and work
- Gain expert understanding of worldwide ecommerce marketplaces
- Stay informed on the competitive space
- Assemble wireframes using our pre-designed interface patterns
- Design innovative user interactions for core business workflows
- Tell the story with outstanding spoken and written communication
- Define, document, and present software requirements
- Collaborate with our product and development teams
- Conduct user testingEnsure quality of the product UX
- Continually learn about new UX concepts and share with UX team
What will I need to thrive in this role?
- Bachelor's degree in HCI, Visual Design, Industrial Design, Psychology, or other related degree
- 4+ years experience with UX related responsibilities
- Basic understanding of Figma (if you’ve used Sketch or any other design platform, you’ll pick it up in no time)
- Experience designing SaaS products
- A knack for designing creative and effective data visualizations
What does high performance look like?
- You follow through with all assignments in a timely manner
- You give 100% to all tasks and projects you are given
- You will take full ownership of your projects and follow through to completion
What is the team like?
- You will work with a team of talented Product Managers and Engineers as you build world class products. This role is baked into our Brand Management Division and will have opportunities to interface cross functionally with key product users. This team is data driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and input are encouraged from all members.
We are looking for individuals who are:
- Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
- Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
- Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
- Team of Doers- Someone who is a part of team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.
What is the hiring process?
- Initial phone interview with Pattern’s Talent Acquisition team
- Video interview with Product team
- Onsite interview with key stakeholders from Product, Engineering, and Business teams
- Design exercise and review
- Professional reference checks
- Executive review
- Offer
How can I stand out as an applicant?
- Be prepared to talk about professional accomplishments with specific data to quantify examples
- Be ready to talk about how you can add value and be the best addition to the team
- Focus on mentioning how you would be partner obsessed at Pattern
- Be prepared to talk about any side projects related to data and analytics
Why should I work at Pattern?
Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:
- Unlimited PTO
- Paid Holidays
- Onsite Fitness Center
- Company Paid Life Insurance
- Casual Dress Code
- Competitive Pay
- Health, Vision, and Dental Insurance
- 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.
Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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