Lead Technical Program Manager / PMO

Job Description
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager, within Payments Technology, you will drive the successful delivery of complex technology projects and programs that will help reach business goals across Payments Tech and CIB. Leveraging your expertise in Program Management, PMO, workforce management, finance and budget management practices is essential for delivering complex, fast-paced programs successfully, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication, presentation and senior stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
Job responsibilities

• Develop and execute comprehensive project plans, incorporating functional requirements, resource allocation, budgets, and timelines to ensure on-time and within budget delivery of technology solutions
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
• Manage regional PMO team members to ensure that PMO best practices are adopted globally and the team is operating consistently across the complex portfolio of programs.

Required qualifications, capabilities, and skills

• Formal training or certification on PMO, leading complex technology projects and programs in a large organization, and 5+ years applied experience.
• Demonstrate advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Exhibit advanced experience in utilizing resourcing, budgeting, and presentation tools, including expert knowledge of Microsoft Office, particularly Excel and PowerPoint, and Jira, along with in-house tools such as PI, Rivet, etc.
• Show a proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down operational objectives into manageable tasks and activities

Preferred qualifications, capabilities, and skills

• Excellent oral and written communication and presentation skills.
• Ability to think on your feet and solve complex problems. Advanced at stakeholder management and negotiation skills, with the focused ability to follow up on tasks persistently until closure. Strong executive presence and gravitas is a plus.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.