Lead Product Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Provides direction to product development and aids in the overall process of the product and services function. Builds products and services from existing ideas and helps to develop new ideas based on industry experience and contact with customers and prospects. Increases profitability of existing products and services to develop new solutions which advance business objectives and client needs. Builds strong working relationships with marketing, sales, support staff, product development and vendors plus senior management and key customers.

• Manages the process from product development to product launch, ensuring execution is in line with project plans for complex product initiatives. 

• Owns, manages, and communicates a product roadmap, including collaborating with industry analysts to form competitive analysis, and with delivery, sales, and relationship management teams to determine prioritization, development and ongoing costs of delivery, and market positioning.

• For assigned products, develop the "go to market packaging". Collaborates with product marketing to develop product marketing strategies based on established product objectives, costs, and value proposition. Reviews research with product marketing to quantify value proposition for inputs to pricing analysis and marketing collateral.

• Develops comprehensive business cases requiring analytical skills to assimilate complex data and concepts for new product functionality to serve as inputs to decision-making, prioritization, pricing, and client value proposition.

• Collaborates with company business leaders, sales, IT, legal, strategic marketing and relationship management teams to define product goals, objectives, market positioning, and pricing strategies for each assigned product. Uses independent judgment to determine methods and procedures for managing product strategy.

• Facilitates product concept and requirements workshops with clients and internal development teams in pursuit of product requirements, objectives, and architecture decisions.

• Collaborates with product delivery and technology architecture to validate detailed design, particularly to ensure that product objectives and key requirements are met and aligned with the market needs and business unit strategy . 

• Provides design direction, testing support, and general assistance to the delivery team, as needed, during the execution phase of product development consisting of complex scopes.

Minimum Qualifications

• Bachelor's Degree

• Relevant experience or certifications in: Business or Technology; Combination of relevant training and/or experience in lieu of degree

• Typically up to 2 years of relevant experience

• Experience in similar business product services and/or external customer/market experience

• Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner.

• Excellent written communication skills developing user requirements

Preferred

• Preferred experience in an industry with a software or business background. 

• In-office / hybrid to the office in Anaheim, California

• Skills / Knowledge - Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Having ownership of a function, account or matrix management responsibilities, uses knowledge to ensure success, strengthen relationships, expand the business, and lead matrix teams on complex projects.

• Job Complexity - Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups, both internal and external.

• Supervision - Acts independently to determine methods and procedures on new or special assignments.

$120,000 - $130,000

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].