Lead Operations Support Specialist (Los Angeles)

CompanyFederal Reserve Bank of San Francisco

We are the Federal Reserve Bank of San Francisco — public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans. As part of the nation’s central bank, we are committed to understanding and serving the vibrant, expansive communities of the Twelfth District, which covers the nine western states of the U.S. That means we seek and appreciate new perspectives and build opportunities to learn and grow. At the SF Fed, we approach our work with integrity and a commitment to service.

Lead Operations Support Specialist

About This Role

Are you someone who makes things happen—managing complex schedules, coordinating successful events, and building relationships that matter? We're looking for a Lead Operations Support Specialist who will bring both organizational excellence and people skills to support our Los Angeles Regional Executive.

In this role, you'll be more than an administrator, you'll be a strategic partner who coordinates high-level projects, manages executive interactions, and ensures everything runs smoothly behind the scenes. If you thrive on variety, enjoy solving logistical puzzles, and take pride in making others successful, we'd love to hear from you.

What You'll Do

Project & Event Coordination

• Lead team projects from start to finish
• Manage complex calendars for executives and external partners
• Plan and execute events of all sizes—leadership gatherings, and team meetings
• Handle all event logistics: venue selection, catering, technology, travel, and attendee communications

Relationship Management & Executive Support

• Serve as the polished, professional point of contact for external business leaders
• Build trusted relationships with stakeholders, vendors, and partners at all levels
• Coordinate executive schedules with diplomacy, managing conflicts and priorities seamlessly
• Prepare briefing materials and presentations for leadership
• Handle sensitive communications with discretion and urgency

Operational Support

• Support team operations including onboarding coordination, budget tracking, and facilities planning
• Maintain organized documentation and systems that keep information accessible
• Conduct research and analysis to support strategic decision-making

What You'll Bring

Experience & Education

• Typically, 4+ years in executive support, event coordination, project management, or operations
• Associate degree preferred
• Proven ability to interact confidently with senior executives and external partners

Skills That Matter

• Exceptional communication and relationship-building abilities
• Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and CRM tools.
• Expert-level calendar management and ability to juggle competing priorities
• Strong organizational skills with meticulous attention to detail
• Proactive mindset—you anticipate needs before being asked
• Flexibility to adapt when priorities shift

Nice to Have

• Experience supporting C-level executives
• Event planning certification or experience with large-scale events (50+ attendees)
• Familiarity with event management platforms and virtual meeting tools

Why This Role Matters

You'll be the behind-the-scenes orchestrator who makes leadership effective and stakeholders feel valued. Your coordination expertise and relationship skills will have direct, visible impact across the organization. This is a role where your professionalism, initiative, and attention to detail will truly make a difference.

Ready to bring your coordination expertise to a role where it counts? We'd love to hear from you.

Base Salary Range: Min: $75,300 - Mid: $97,600 - Max: $120,100 (Location: Los Angeles)

Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographic and other market data.

Benefits:

We offer a wonderful benefits package including: Medical, Dental, Vision, Pre-tax Flexible Spending Account, Backup Child Care Program, Pre-Tax Day Care Flexible Spending Account, Paid Family Care Leave, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and Retirement/Pension.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. The SF Fed is an Equal Opportunity Employer.

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)No

Job CategoryOperations Family Group

Work ShiftFirst (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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