At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU’LL DO
Team Overview:
The Braze Brand team brings our company’s story to life across every touchpoint. From product marketing to event activations, we craft messaging and experiences that elevate our voice in the market, deepen emotional connection with customers, and help our internal teams do the same. Our work builds awareness, drives preference, and sets the tone for what Braze stands for—today and in the future.
Responsibilities:
- Act as a senior brand writer and messaging strategist, owning copy development across a wide range of formats including advertising campaigns, video scripts, landing pages, newsletters, product narratives, and event experiences.
- Develop and uphold the Braze brand voice across global channels, acting as an internal consultant and advocate for best-in-class copy and consistency.
- Serve as copy lead for brand campaigns and creative initiatives, partnering closely with Creative Directors, Designers, Producers, and cross-functional stakeholders.
- Translate abstract or complex ideas into compelling, human-centered messaging that connects with both technical and non-technical audiences.
- Drive high-quality creative collaboration across departments—including Creative Studio, Demand Generation, Product Marketing, Customer Marketing, Events, Sales, and Product—to deliver cohesive messaging at every stage of the funnel.
- Support naming and taxonomy initiatives for products, features, and campaigns in partnership with brand and legal stakeholders.
- Contribute to creative process development and workflow optimization across copy and design.
- Apply performance insights to iterate and optimize messaging for clarity, tone, engagement, and conversion.
- Write for internal and external corporate events, crafting everything from in-booth collateral to keynote intros to branded experiences.
- Bring a sharp eye to editing, ensuring all copy meets the highest standards of quality, grammar, and clarity.
WHO YOU ARE
You’re a big-picture thinker with a detail-obsessed writing style—and you thrive on building brand stories that cut through the noise. You know how to make complexity feel simple, bring strategy to life with creative execution, and collaborate with stakeholders at every level. Whether you’re working on an integrated brand campaign, scripting a product explainer, or polishing a headline in Figma, you bring both confidence and curiosity to the work. You’re not just a wordsmith—you’re a strategic partner and an advocate for great storytelling.
Qualifications:
- 6+ years of experience as a copywriter or brand writer, preferably within B2B tech, SaaS, or a creative agency
- Experience working in-house on brand or marketing teams at a tech company strongly preferred, along with advertising or creative agency experience
- A strong portfolio showcasing a range of formats (advertising, digital, product, video, editorial), with a clear understanding of brand voice and storytelling craft
- Experience writing for B2B audiences and tailoring messaging to a range of personas, from CMOs to technical users
- Demonstrated ability to work cross-functionally and present ideas to creative and non-creative stakeholders
- Exceptional writing and editing skills, with meticulous attention to detail
- Proficiency in SEO writing fundamentals, including meta descriptions, H1/H2s, and accessibility best practices
- Comfortable applying A/B testing insights to optimize messaging
- Familiarity with creative production tools and processes (Google Suite, Figma, CMS, Keynote)
- Highly organized, proactive, and comfortable managing multiple priorities and timelines
- Bonus: Experience with naming, taxonomy, legal vetting, or trademark processes
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $136,500 - $144,000/year with an expected On Target Earnings (OTE) between $151,700 - $160,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.
Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYERAt Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Top Skills
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