Senior Account Manager - Transaction Cycle Management

Location:

555 Patroon Creek Boulevard - Albany, New York 12206

Job Summary
Responsibilities of the Senior Account Manager within Key Equipment Finance (KEF) include providing the highest quality of support to all internal and external customers in the KEF/KGF tradition of teamwork, accountability, and customer service. This position supports Sales Teams who provides equipment finance solutions to businesses of all sizes, industries and geographies comprising of distinct business groups: Direct Commercial Middle Market, Business Bank and Large Corporate Bank; Clean Energy, and Capital Markets. This position is independently responsible for providing high level, technical operations work and exceptional service to clients in on-boarding new highly structured financing transactions. The Lead BPU Specialist will be required to work closely and directly with many internal and external partners including but not limited to sales, credit, asset management, pricing, tax, booking/account maintenance, legal, vendors, suppliers, external counsel, third party financial institutions and clients.
Primary responsibilities may include reviewing, reconciling and auditing equipment finance transaction information, comprehension and application of equipment finance products, understanding and creation of applicable equipment finance documentation, review of client document negotiations coordination of approvals with partner departments and rendering business decisions on certain points, activities associated with the accurate and timely booking and funding of transactions, managing escrow accounts, fraud prevention activities including borrower and payment verifications, vendor/borrower reporting requirements, reviewing third party lease documentation and providing training and development to team members. Client interaction is a critical component of this role in order to mitigate both operational and compliance risk related to KEF/KGF. This role also works closely with TCM Managers to ensure all work is processed timely and issues are escalated promptly.
This individual will work on a wide variety of equipment finance transactions, including complex, specialty asset and long duration construction financing transactions. Many transactions are worked on under tight timeframes to execute closings. This individual is highly skilled at matters related to KEF financing products, deal structuring, accounting principles, collateral, documentation (terms, conditions, negotiation) and works well in a fast paced and constantly evolving environment. This individual should also possess excellent communication skills (written and verbal), time management, organization and attention to detail skills.
Responsibilities

• Prepare, review, negotiate (independently or through others) equipment finance documentation packages in conformance with Credit approval requirements, KEF policies, procedures and risk management practices.
• Have a high generalist level knowledge of support areas that include Credit, Pricing, Sales/Property Tax, Asset Management, Legal and Booking/Account Maintenance to effectively drive transactions to closing.
• Appropriately exercise delegated prerelease, documentation and funding authority within Schedule of Authority guidelines up to $7,500,000.00, ensuring that pricing, structure, product, asset, credit/underwriting, compliance and tax policies and procedures have been adhered to.
• Proactively communicate with Sales, vendor partners, sources and borrowers to ensure all relevant parties are aware of the current status of their transactions, pending items awaited, and ensure the timely completion of each financing transaction.
• Perform various functions to support billing processes and work with customers to resolve overdue bills and collecting payments
• Ensure all required customer verification procedures are followed prior to funding, or exception approval obtained, consistent with KEF’s goal to minimize fraud related losses.
• Strong knowledge of all relative systems including Salesforce/nCino, Aspire, SuperTrump, Vertex O, Lexis Nexis, CT Lien, Master Compliance Application, DocuSign and eOriginal.
• Ability to mitigate KEF risk exposure by recognizing red flags/potential structure, credit and documentation risks and/or escalate issues to the appropriate individuals/departments.
• Demonstrate creative thinking skills and ability to develop creative solutions for complex, highly structured, "out of the box" challenges.
• Ability to work independently and take initiative in daily job functions.
• Works effectively in a high demand environment, demonstrating the ability to remain calm, positive and professional in emotionally charged situations.
• Displays active engagement and motivation in times of conflict or misunderstandings to respectfully, professionally and timely de-escalate and mitigate the issue at hand.
• May serve as a Subject Matter Expert by providing direction and training to team members within the business or other support functions, on questions as they arise.
• Assist with process improvement and efficiency initiatives within KEF.
• Attend periodic meetings with prospective and existing clients, vendors and partners, as requested by management.
• Perform daily/monthly audits as part of departmental Quality Assurance initiative.
• Serve as a primary contact and support for internal sales while developing relationships to promote productive relationship with vendors.
• Other duties, special projects, and reports as assigned.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education Qualifications

• Bachelor's Degree Business, Economics or Finance or equivalent work experience (required)

Experience Qualifications

• 7+ years documenting financing transaction documentation (required)
• 10+ years other financial services experience (required)
• Strong technical expertise regarding equipment financing products, documentation (operation), pricing models, collateral perfection, sales/property tax rules and pre-booking systems entries (required)
• Demonstrated ability to collaborate and work well in a team environment (required)
• Comfortable working in a fast-paced environment and ability to self-prioritize assignments (required)
• Proficiency with various systems and tools used in the business (i.e. nCino, Salesforce, Aspire, DocuSign, Microsoft tools) (required)
• Ability to organize information, recommend solutions, communicate and collaborate with peers and managers (required)
• Strong interpersonal, verbal & written communication skills (required)
• Experience leading and participation in Project Team(s) outside of normal day to day activities (required)
• Ability to multi-task and perform at high levels on several complex transactions involving multi-functional areas (required)
• Provide mentoring to more Junior team members and create and manage training plan for those applicable. Status and results reporting on training (required)
• Confidence in ability and knowledge to pro-actively engage and proceed forward without management direction within Policies and Procedure guidelines (required)
• Experience in analyzing and generating strong business recommendations, action items, and follow up in all aspects of business (required)

Core Competencies

• All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $85,000 to $95,000 annually depending on location and job-related factors such as level of experience, education, licenses, and certifications. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 04/27/2025

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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