Launch Manager - NCX

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

Success in the Launch Manager role  means seamless launches of all content on our Product, the implementation and execution of defined title merchandising strategies, operational solutions for bespoke positioning of our titles, and strong partnerships across our partners in the Content, Product, and Marketing teams.  

The core focus of the Launch Management team is to drive value for the business by managing the launch strategy of their local portfolio titles and ensure a seamless experience for both our members and internal stakeholders. Launching a title on Netflix is a choreography of thousands of assets, and while various teams (internal and external) are involved in the preparation and project management of launch deliverables, the Launch Manager is ultimately accountable for the quality of the launch and its adherence to our merchandising strategies and objectives. 

You will work with stakeholders to mitigate risks when challenges arise at both a title and slate level and partner with stakeholders across Netflix to optimize these processes.

In this role you will:

• Serve as the key day-to-day point of contact for E2E title launch approach

• Be responsible for the implementation of established title merchandising levers   

• Be accountable for seamless operational execution (in partnership with Launch Operations)

• Build strong bridges and tight partnerships with cross-functional partner teams

• Effectively communicate context, priorities, and trade-offs to our partner teams with regards to established title merchandising levers and launch strategies

• Support and influence new strategies and workflows to increase impact and launch excellence.

• Encourage and model risk-taking, data-informed decision-making, and constant innovation.

• Serve as the primary point of escalation for title-level merchandise and launch issues or failures.

Role Requirements:

• 5-7 years of project management experience in a fast-paced and agile environment. 

• History of driving process improvement and workflow creation.  

• Strong written and verbal communication skills.

• Strong relationship management and expectation-setting skills. 

• Track record of modeling accountability and ability to collaborate, influence, and partner effectively with internal stakeholders.

• An earnest and inclusive team player who will be a great steward of the Netflix culture 

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.