Large Group Account Manager - Hybrid (Southern California)

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. 

If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.

Our Newest Opportunity: 

We’re looking for a collaborative and detail-oriented Account Manager to join our Employee Benefits team. This role supports a portfolio of mid-market clients, helping to deliver an exceptional client experience through proactive service, strong plan execution, and meaningful partnership with the lead Benefit Consultant. If you’re organized, solutions-driven, and ready to grow your expertise in both traditional and emerging funding strategies, we want to hear from you.

Essential Duties and Responsibilities (include but are not limited to):

As an Account Manager, you’ll be a key member of the client service team, working closely with internal and external partners to ensure that day-to-day client needs are met with care and precision. Your responsibilities will include:

· Manage the day-to-day service needs of a defined block of mid-market clients, typically fully insured and ranging from 100 to 1,000 lives

· Partner with the lead Benefit Consultant to support renewal preparation, carrier/vendor coordination, and ongoing strategy execution

· Serve as the main point of contact for client questions, service requests, and issue resolution throughout the year

· Coordinate internal team resources to execute tasks related to plan design changes, compliance deliverables, open enrollment, and employee communication

· Track timelines, deliverables, and open items to ensure client commitments are met with efficiency and follow-through

· Learn and grow your understanding of alternative funding models (e.g., self-funding, level-funding) to prepare for future opportunities in more complex account support

· Support data gathering, benchmarking, reporting, and project management activities in partnership with internal analysts and engagement specialists

· Build trust-based client relationships through responsiveness, accuracy, and attention to detail

Qualifications, Skills and Requirements:

· Must be self-motivated and disciplined

· Possess excellent written and verbal communication skills

· Possess strong organizational skills

· Must be very detail-oriented

· Demonstrate leadership capabilities

· Ability to work with clients at a strategic level

· Ability to thrive in fast-paced environment

Education, Training and Experience:

· 3+ years of experience in employee benefits account management or group insurance (brokerage or carrier experience preferred)

· Strong grasp of fully insured benefit plans and general employee benefits administration

· Interest in learning about self-funded and alternative funding strategies

· Excellent project management and organizational skills

· Professional and proactive communication style — both written and verbal

· Team player who thrives in a fast-paced, service-oriented environment

· Working knowledge of all Microsoft Office products especially excel and PowerPoint, required

· Experience with database applications, a plus.

· Bachelor’s Degree, preferred

· Life & Health License (or ability to obtain within first 90 days)

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!