LA Kings - Account Manager Corporate Hospitality Sales

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Account Manager Corporate Hospitality Sales is a full time, non-managerial, sales and service position responsible for generating revenue and maintaining a corporate book of business. Focused on business leads, selling and renewing season ticketing packages, group packages, and generating corporate sales and referrals through relationships for the Los Angeles Kings. This position is responsible for ensuring top level customer satisfaction and further generate referral-based business. Revenue and retention goals will be set and tracked with regular meetings with sales leadership.

ESSENTIAL FUNCTIONS

• 50% Outside Sales: Responsible for a minimum of 25 face to face meetings and presentations per month with corporate prospects and existing clients.
• Prospect and generate leads for the Los Angeles Kings by utilizing lead lists, internet resources and business organizations.
• Effectively execute the business-to-business sales process through cold calls, setting meetings, discovery, present product recommendations, and close sales.
• Meet or exceed weekly, monthly, and annual sales goals and activity requirements; Ability and willingness to sell high value ticket packages in the greater Los Angeles marketplace.
• Responsible for maintaining and growing their current book of business through relationships and customer service with a focus on renewing and upgrading partial ticket buyer accounts, handling the annual renewal process for Full Season, Half Season and Quarter Season Corporate Ticket accounts, and exceed the highest standards in customer service to prospects, and new and existing clients.
• Perform “game day” responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables.
• Attend local networking events, industry mixers, and team-hosted functions to promote offerings and engage with potential clients.
• Collaborate with internal departments including Marketing, Event Operations, and Ticket Services to ensure exceptional fulfillment of client agreements. Additionally work on special projects as assigned by management.
• Research and generate new and creative sales ideas by analyzing best practices in the sports/ entertainment industry.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The Account Manager Corporate Hospitality Sales must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities:

• Ability to work unsupervised and to function both independently and as a team member.
• Must possess strong organizational skills and the ability to work on multiple projects simultaneously.
• Strong corporate sales background, ability to build relationships with existing customers with the focus on upgrading and cross-selling accounts into all revenue areas.
• Ability to learn and master current and new software programs including Microsoft Office, Zoominfo, Outreach, and CRM.

QUALIFICATION STANDARDS

Education:

• A minimum education level of: BA/BS Degree (4-year)

Experience:

• A minimum of 4-6 years of related experience
• Prior corporate sales experience preferred

Payscale: $69,000 - $75,000 + commission

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

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