Know Your Customer Officer

Job Description
Join our dynamic Commercial Banking Client On-boarding (CBCO) Know Your Customer (KYC) Organization, where we lead the charge in supporting client coverage by fulfilling essential Anti-Money Laundering (AML) and KYC requirements.
As a Wholesale Know Your Customer (KYC) Officer within our Compliance Team, you will work closely with Bankers and AML/KYC Operations to ensure all client KYC records adhere to strict regulatory standards. Your role is crucial in ensuring the high-quality and timely completion of due diligence requirements at both the inception and renewal of client relationships. You will be part of a team that is dedicated to excellence and compliance in every client interaction.
Job Responsibilities:

• Consultatively manage client and partner expectations and understanding.
• Take ownership of the KYC/AML and client experience.
• Ensure KYC/AML deliverables are met, holding internal partners accountable.
• Maintain a thorough understanding of KYC/AML processes, addressing delays and inefficiencies.
• Effectively manage operational risk by maintaining diligent awareness of process risks.
• Escalate risk items appropriately and drive issues to resolution.
• Support bankers in the client selection process to effectively manage client risk.
• Independently oversee the renewal cycle of Due Diligence Forms in partnership with Relationship Management.
• Be accountable for timely portfolio management while upholding quality standards.

Required qualifications, capabilities and skills:

• BA/BS degree or equivalent work experience in financial services.
• Ability to properly identify AML risks and apply the AML/KYC policy concepts.
• Strong verbal and written communication skills.
• Excellent time management and organizational skills.
• Strong analytical and problem-solving skills.
• Willingness to travel as needed (less than 25%) to support various client coverage teams.

Preferred qualifications, capabilities and skills:

• Working knowledge of risk factors that may impact specific products and industries.
• Ability to multi-task effectively and leverage internal resources.
• Excellent attention to detail.
• Strong client focus and ability to partner with various internal groups.
• Independent, self-motivated with an ability to adapt and be flexible in a team environment.
• Previous credit training or underwriting experience.
• Ability to navigate client relationships and product usage.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.