Key Accounts Manager REMOTE FROM ANYWHERE IN THE USA

aytm (Ask Your Target Market) is growing our new business team by adding an Account Manager - Key Accounts Team.  This is a great opportunity with a growing company in the market research industry that has a winning AI strategy, effective blend of sophisticated technology with human expertise and leadership keen on growth.

Qualified candidates must have a proven track record selling and renewing annual consumer insights platform subscriptions
to large CPG, QSR, Consumer Technology, Telecommunications, Financial Services, Travel & Tourism, and other related brands who value consumer insights and market research.  Your success will come as an individual contributor driving organic growth and expansion with existing clients.

About Us

aytm delivers state-of-the-art insights automation technology and expert guidance that’s focused on providing answers for the customers of today, while evolving a platform that supports those curious about tomorrow. Advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimize your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier customers, and a creative and energetic team.

Responsibilities 

Qualified candidates will be able to demonstrate deep skill, experience and measurable success across responsibilities including:

• Account Growth/Expansion: Develop strong, consultative relationships with existing customers to discover where our solutions deliver additional value. Proactively explore new use cases that align with customer goals and collaborate with internal and customer stakeholders to create thoughtful account plans. Use account mapping and stakeholder insight to engage influencers, champions, and decision-makers in a respectful, partnership-focused way. Employ a mix of email, phone, social media, and events to maintain regular, value-driven contact.

• Subscription Renewals: Own the end-to-end subscription renewal process, driving a structured 12-month renewal cadence that balances consistent engagement with respect for customer preferences. Maintain monthly touchpoints and lead quarterly business reviews to assess changing requirements and identify appropriate subscription adjustments. Conduct strategic discovery to design renewal packages aligned to customers’ future goals. Coordinate timelines, obtain necessary approvals, manage contractual paperwork, and shepherd renewals to timely, customer-aligned closure.

• Full Sales Cycle Management: Own the full sales cycle from initial outreach to closed revenue while maintaining a consultative, customer-first approach. This includes:
  • Qualification and discovery
    • Use MEDDPICC to perform rigorous qualification and prepare for world-class discovery informed by research before first contract.
    • Capture stakeholder needs, decision criteria, and success metrics to shape the opportunity.
  • Solution demonstration and pilots: 
    • Design and deliver tailored demos that reflect discovery insights and the needs of specific personas.
    • Run pilots when appropriate, defining success factors that enable prospects to build a business case for subscription conversion.
  • Commercial negotiation and closing: 
    • Prepare clear, compelling proposals aligned to stakeholder decision criteria.
    • Navigate negotiations, resolve obstacles, manage contract details, and drive the opportunity to a mutually beneficial close.

• CRM Management: Use Salesforce as a strategic sales asset to maintain accurate, up-to-date opportunity records across the entire lifecycle.
  • Keep full history, clear next steps, and customer context documented for seamless handoffs.
  • Set and update realistic close dates, deal stages, amounts, and win probability to reflect true opportunity health.
  • Produce precise sales forecasts and management reports, monitor progress against targets, and surface areas for improvement.
  • Treat CRM stewardship as a value-driving responsibility that improves forecasting accuracy, team alignment, and customer experience.

Qualifications

• 7+ years in enterprise market research sales with demonstrated success closing complex, long-cycle deals. Deep knowledge of buying dynamics within consumer insights organizations. Proven ability to engage end-user researchers, budget owners, Centers of Excellence, procurement, finance, and brand marketing stakeholders to align solutions and drive enterprise adoption.
• Track record of consistently achieving 50% growth of an existing account base.
• Proven success conducting effective discovery by leveraging the MEDDPICC sales qualification methodology
• Market Research platform sales background, with hybrid usage-based SaaS model preferred
• Advanced user of modern tech sales stack including salesforce CRM, Gong deal analytics and forecasting, outbound sequence software, LinkedIn Navigator and other tools.
• Ability to travel regularly for work including actively representing aytm at conferences and trade shows, meeting prospects and customers face to face for sales meetings and relationship building, and occasionally internal meet ups.
  

What we offer: 

A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were recently awarded 2024 Inc 5000 Fastest-Growing Private Company and 2024 Inc Best Places to Work. We’re also fully virtually,  which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required..

Benefits would include:

• Unlimited, responsible PTO - With a recommended minimum number of days taken each year
• Affordable Insurance -$0 deductible Health plans plus dental, vision, and more!
• 401k retirement - Account with automatic company contributions
• Dependent Care - a pre-tax benefit account that you can fund to pay for eligible dependent care services
• Professional Development - Bring your professional Development needs to the table and get your career nourished
• In-Home Snack allowance - Who doesn’t love some yummies to get you through the day?
• Cellphone/Internet credits - Get tax-free credits to use toward your cell phone and internet utilities.
• Equipment and Structured Onboarding - We will provide you with the equipment and tools you need, along with great onboarding courses to set you up for success.
• Paid Volunteer Time - We support you helping others
• Great colleagues and an opportunity to sail into uncharted waters with a profitable company that is changing its industry! 

**aytm is an Equal Opportunity Employer and committed to a diverse, equitable and inclusive culture and workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military
status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.