Key Account Manager

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.  

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized fouryears in a row. For more information about Solenis, please visit www.solenis.com. 

THE OPPORTUNITY

Diversey, a Solenis company, is currently seeking an experienced, professional Key Account Manager with strong sales experience and a passion for building partnerships with regional and national retailers for cleaning, floor care and food sanitation innovations.  Our ideal candidate will effectively communicate Diversey’s products and programs with key stakeholders and street level personnel.  This role requires previous experience in commercial cleaning applications, retail operations, food safety and data analytics.  Technical, hands-on experience in warewashing, installation, and laundry services is a plus. If you are able and ready to promote and expand our reach through sustainable growth and satisfied customers, we are ready to meet you. Ideal candidates will live in the region encompassing Colombus OH and Pittsburgh PA.

WHAT YOU'LL DO:

• Develop and maintain relationships with existing accounts through personal visits and follow-up on a regular basis.
• Secure account penetration and loyalty, by adding overall value to customer accounts; improving current programs and introducing new innovations and reporting.
• Drive engagement with customers to ensure needs are met, apprise customers of mutual performance, new products, programs and market trends through periodic and formal Business Reviews.
• Develop and qualify leads within respective geography to drive additional sales opportunities through cold-calling, partner-selling, lead-generation campaigns, and modern social selling techniques.
• Gain new business and incremental revenue to meet sales targets.
• Retain, manage, and grow the existing customer base.
• Provide multi-product solution opportunities through presentations, training, and demonstrations.
• Provide customer training and support as needed across the customer's entire enterprise.
• Collaborate with retail leaders and support teams to ensure profit and value propositions
• Accurately complete administrative duties; budgeting, forecasting and expenses.
• Perform work in a safe manner and use appropriate personal protective equipment

WHAT YOU'LL BRING:

Education: Bachelor’s degree or equivalent work experience.

Experience: Minimum 5 years outside sales experience in Distributor Sales, Chemical Sales, Manufacturing, or Food Service. (2+ years of Food Safety and Sanitation experience preferred)

Communication Skills: Proven negotiation, relationship management, communication and presentation skills

Special Skills: Strategic thinking, financial acumen, negotiation skills, conflict resolution skills and strong analytical skills.

Computer Skills: Expertise with Microsoft Office products and Salesforce CRM.

Technical Skills: Experience with warewashing, laundry equipment, and installation is a plus.

Travel: 75+% (overnights as required), must have a valid driver's license and acceptable Motor Vehicle Record

Physical Demands: Ability to lift up to 50lbs.

WHAT WE OFFER:

• Comprehensive benefits package including medical, dental, and vision insurance available from day one
• 401(k) with matching
• Paid time off
• Learning and development opportunities
• Rich company culture

#LI-DS1

#remote

Exempt, Grade 15

Sales Incentive Program (SIP) eligible

GENERAL SCOPE

Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional’s sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility.

KNOWLEDGE

Normally top-level jobs requiring considerable knowledge of the job.  Complete acquaintance with and understanding of the general aspects and technical phases of the job and their practical applications to problems and situations ordinarily encountered.

JOB COMPLEXITY

Independently performs non-routine and moderately complex assignments.  Researches assignments, processes, and analyzes data and may develop recommendations.  Competently uses computers and other systems to access, maintain, and manipulate data. May provide leadership, direction to lower level employees.  In technical or production positions, may determine methods, operations, sequences; develops and/or modifies products and equipment to requirements. 

IMPACT

Impact may affect work of others and potentially, if not caught, at section level.  Contributes to and supports the completion of major organization activity. Erroneous work would have negative impact.

We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at [email protected]