The Key Account Manager is responsible for supporting business development, building relationships with travel industry partners, tracking KPIs, preparing proposals, and collaborating with internal teams to ensure partner success.
At Despegar/HotelDO, we are a highly committed team of professionals dedicated to transforming the tourism industry through cutting-edge technology. We foster a collaborative work environment, actively engage in our projects, embrace challenges without fear of failure, and are continuously striving for excellence. Our culture encourages innovation and the pursuit of new and improved solutions to address the dynamic demands of the tourism and technology sectors.
We are currently seeking a Key Account Manager to join our team. Candidates must reside in Florida.
Responsibilities:
- Support the Business Development team in identifying and developing new accounts in global markets.
- Preparing business proposals, presentations, and performance reports.
- Build and maintain strong relationships with travel industry partners (bedbanks, wholesalers, OTAs, etc.).
- Manage account performance and track KPIs.
- Collaborate cross-functionally with internal teams (product, marketing, support) to ensure partner success.
- Prepare and present powerful, persuasive sales presentations that effectively demonstrate the value proposition of our products and solutions.
- Develop and maintain a strong pipeline of prospects to drive growth.
- Monitor market trends, identify opportunities, and suggest ways to improve partner engagement.
- Attend trade shows or industry events.
Position requirements
- At least 2 years of experience in the travel or tourism industry (B2B sales or business development in travel wholesale preferred).
- Solid understanding of travel distribution, B2B sales, and basic API/XML connectivity.
- Excellent communication and relationship-building skills.
- A self-starter with a proactive mindset, someone who takes initiative, spots opportunities, and doesn’t wait to be told what to do.
- Eagerness to learn, take ownership, and grow in a fast-paced, evolving environment.
- Comfortable using data and performance metrics to support decisions and strategies.
- Highly organized with strong attention to detail and adaptability.
- Fluent in English and Spanish preferred.
- Ability to thrive in a remote work environment with independence and accountability.
- Based in Florida with availability to travel as needed (Mandatory).
We offer:
- Being part of a company that is a leader in the Travel industry.
- Belong to a team of professionals who are passionate about traveling in the world of technology and make it possible for others to travel.
- Integrate a team that uses technology as a way of innovation and resolution of opportunities.
- Develop your own career path in a competitive and challenging world.
- Discount in travel.
- Extensive Growth Opportunities.
- Competitive salary.
Top Skills
APIs
XML
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