Key Account Manager

Description

Key Account Manager

6721 Cobra Way, San Diego, CA, United States

Full-time

Company Description

Welcome to CoreDux USA, a leading innovator in the machining industry located in the vibrant Sorrento Valley area of San Diego. As a rapidly growing company, we specialize in providing high-precision machining solutions that cater to a wide array of industries, including aerospace, automotive, medical devices, and consumer electronics. Our commitment to quality and excellence has earned us a reputation for delivering exceptional products and services to our clients.

At CoreDux USA, we pride ourselves on our state-of-the-art facility, equipped with cutting-edge technology and advanced machinery, enabling us to meet the most demanding project requirements with unparalleled accuracy and efficiency. Our team of skilled professionals is dedicated to pushing the boundaries of innovation and delivering results that exceed expectations.

As we continue to expand our operations, we are looking for talented and motivated individuals to join our team. We offer a dynamic work environment that fosters professional growth, collaboration, and creativity. If you’re passionate and eager to be part of a company that values innovation and excellence, CoreDux USA is the perfect place for you.

Join us on our exciting journey and contribute to shaping the future of the machining industry!

At this time, we are unable to sponsor applicants for employment authorization. All candidates must be legally authorized to work in the United States without current or future need for employer sponsorship.

Job Description

Key Account Manager

Department

Business Development

Salary

$85,000 – $125,000 base annually (DOE)

Role Objective

We are seeking an experienced Key Account Manager to own and grow CoreDux USA’s strategic customer relationships across aerospace, medical device, and industrial accounts. This role is the single point of accountability for the customer experience, driving revenue growth, program execution, and long-term partnership health through every phase from RFQ to production to payment.

Key Responsibilities

· Own the end-to-end relationship with assigned key accounts, serving as the primary commercial and program contact.

· Drive account growth through account planning, opportunity pursuit, pricing strategy, and quote management.

· Manage the RFQ process end-to-end including technical review coordination, pricing development, proposal delivery, and negotiation.

· Monitor and drive account KPIs including revenue, margin, and new business conversion. 

· Conduct regular business reviews with customers including scorecards, roadmap discussions, and continuous improvement commitments.

· Negotiate pricing, contracts, LTAs (long-term agreements), and commercial terms in partnership with leadership.

· Resolve customer issues including delivery, quality, and billing escalations — owning the response and driving root cause correction.

· Identify and pursue expansion opportunities within existing accounts including new parts, new programs, and new business units.

· Maintain accurate account records, forecasts, and opportunity pipeline in CRM.

· Partner with Customer Service to ensure seamless day-to-day order execution and communication.

· Represent CoreDux at customer visits, industry events, and trade shows.

Qualifications

· Bachelor's degree in Business, Engineering, or related field (or equivalent combination of education and experience).

· 5+ years of B2B account management, sales, or customer program management experience in precision manufacturing, aerospace, medical device, or related technical industry.

· Demonstrated track record of growing assigned accounts and achieving revenue and margin targets.

· Strong commercial acumen including pricing, quoting, contract negotiation, and margin management.

· Excellent verbal and written communication skills with the ability to engage from shop-floor to C-suite.

· Proficient with Microsoft Office, CRM systems (Salesforce, HubSpot, or similar), and ERP systems.

· Ability to travel up to 25% (primarily domestic).

Additional Information

Preferred Skills

· Prior experience selling CNC machining, precision components, or contract manufacturing services.

· Experience in aerospace, gas turbine and/or semiconductor industries 

· Experience negotiating long-term agreements (LTAs) and master supply agreements (MSAs).

Physical Requirements

· Primarily office-based with regular on-site customer visits 

· Ability to travel by air and car to customer sites up to 25% of the time.

All your information will be kept confidential according to EEO guidelines.

Diversity, Equity, and Inclusion (DE&I) Statement

At CoreDux USA, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diversity in our workforce enhances creativity, innovation, and problem-solving. We strive to create an environment where every employee feels valued, respected, and empowered to bring their authentic selves to work.

Equal Employment Opportunity (EEO) Statement

CoreDux USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, citizenship status, age, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.

We are dedicated to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

Benefits:

· 401(k)

· Dental insurance

· Employee assistance program

· Flexible spending account

· Health insurance

· Health savings account

· Life insurance

· Vision insurance

· Long Term Disability Benefits

· Short Term Disability Benefits

· Paid Time Off

· Birthday Lunches

· Company Paid Holidays

· School Visitation Leave

· Leave for Organ / Bone Marrow Donor

Recruiters and Staffing Agencies

Thank you for your interest in our job opening, but we are not engaging recruiters for this position and will not respond to recruiter / agency inquiries.