Junior IT Engineer

You’ll be the second member of a small, high-impact IT team. This will be a fully on-site role and will require occasional travel as needed. The job splits between (1) day-to-day corporate IT support and (2) working on IT/OT at our test reactor site. You’ll own well-scoped projects end-to-end, partner closely with our MSP, keep our users productive, and our infrastructure tight / well documented. 

This is a junior role and has tasks appropriate to that but in a very rapidly growing startup company growth opportunities are very likely if you can show your ability to fulfill requirements and deliver effective solutions efficiently. 

What you’ll do 

• Handle Tier 1/2 help desk intake/triage/resolve; escalate smartly to MSP and track SLAs. 
• Documentation and SOP creation, this will be a critical part of the role: formalizing, improving, and documenting existing process 
• Assist with server rack buildouts: power budgeting, labeling, cabling standards, and clean documentation (rack elevations, diagrams). 
• Support security systems (badging/access control, cameras, NVRs) with basic install/maintenance and vendor coordination. 
• Setup, management, and maintenance of Windows, MacOS, and Linux (Debain/Ubuntu) endpoints (servers and workstations)  
• Maintain O365/Microsoft 365 and Active Directory (users, groups, policy, device join, basic MDM). 
• Stage and configure network switches (VLANs, trunk/access ports, PoE), document port maps, and validate with basic packet capture. 
• Implement and manage firewalls (rules, NAT, VPN, segmentation; change control and logging). 

What you bring 

• Hands-on experience with: 
  • Help Desk and user interaction (retail and corporate preferred)  
  • Windows, MacOS, and Linux (Debian/Ubuntu) 
  • Switch deployment/config 
  • Firewall config/management 
  • Rack/cabling + documentation 
  • Customer/user support (retail or corporate) 
  • Security systems (access control/cameras) 
  • O365 / AD administration 

• Strong troubleshooting: methodical, data-driven, and comfortable with deep diving into OS settings and network traffic analysis.  
• Ability to plan, communicate, prioritize, and deliver scoped projects. 
• Excellent written documentation skills including but not limited to: 
  • Standard operating procedures (SOP) 
  • Change requests and logging 
  • Visual diagrams (Cable maps / Network Topology) 

Who you are

•  Passionate about technology/servers/networking/digital infrastructure.
• Constant learner, tell us about your homelab or side projects. 
• Self-starter who knows when to ask for help. 
• Level-headed, data-driven, solution-focused. 
• Have relevant work experience (certifications/college degrees are not a substitute) 
• Interest in nuclear power and the power grid is a big plus. 

Nice-to-haves 

• Basic scripting (PowerShell/Python/Bash) for automation. 
• MDM/Endpoint: Intune and macOS management. 
• Monitoring/observability: Syslog, SNMP, NMS, SIEM, etc. 
• OT awareness: Purdue model/segmentation basics, PLCs, Rockwell Automation software stack, etc 
• Compliance/controls familiarity (asset inventories, least privilege, backups, change control). 

Working with us 

• Small team, real ownership, direct impact on safety-critical operations. 
• Close collaboration with an experienced MSP; you’ll learn fast and ship real systems. 
• Catered lunches 
• Competitive pay