Solutions Analyst

We are Torq - We’re transforming cybersecurity by putting powerful no-code automation in the hands of every security professional - helping them deliver stronger, faster protection in minutes. From the Fortune 10 to cutting-edge startups - Torq’s automation helps shorten threat response time by 70%, or reduce manual work by 75% for any security process. No wonder we’re doubling our customer base every few months and have grown our team over 300% in the past year.

What’s our secret? people. The best team, the best culture - this is why we deliver the best possible results to our customers.  And to keep doing this - we’re looking for smart, professional teammates to join us - we’re just getting started!

Solutions Analyst

We’re looking for a motivated and curious Solutions Analyst to join our team. In this entry level role, you’ll explore and research the most-used automations in our space, design, publish and document creative use cases, and help bring process improvements to life. You’ll also engage with our customer community by sharing tips, tricks, and insights that help others maximize value.

This is a hands-on position where you’ll leverage your skills in Python, automation, and APIs to create real impact while learning and growing in a fast-paced, collaborative environment.

Key Responsibilities

• Research and analyze popular automations and workflows relevant to our customers and industry.
  
• Create, publish , document, and maintain detailed use cases for automation scenarios.
  
• Build and optimize automation scripts and processes to improve internal and customer workflows.
  
• Experiment with APIs to integrate systems and enhance automation capabilities.
  
• Post valuable tips, tricks, and how-to guides in our community platform to engage and educate users.
  
• Collaborate with solutions, engineering, and customer success teams to identify new automation opportunities.
  

Qualifications

• Hands-on experience with Python scripting.
  
• Understanding of automation concepts and tools.
  
• General knowledge of APIs (REST, GraphQL, or similar) and how to work with them.
  
• Strong research and problem-solving skills.
  
• Ability to clearly document technical work for both technical and non-technical audiences.
  
• Self-motivated, eager to learn, and comfortable working in a fast-paced environment.
  

Nice to Have

• Experience with community engagement or writing technical blog posts/tutorials.
  
• Familiarity with automation platforms (e.g., Torq, Zapier, etc.).
  
• Basic knowledge of JSON, YAML, JQ or data transformation.
  

Background or prior experience as a SOC Analyst or SOC Engineer, especially with exposure to automation in incident response.
As an equal opportunity employer, we are committed to a team defined and empowered by diversity. We consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.