Jr. Business & Technology Analyst - Product Analyst

Axos Bank

Target Range:

$24.00 /Hr. - $26.00 /Hr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 10%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

This is an exciting opportunity to join a unique and immersive program as a first step in your career in product management. This full-time program focuses on building the foundation of skills to deliver best in class solutions for Axos customers. We are seeking innovative and energetic individuals who are excited about expanding their skill sets and accelerating their career within product management.

For this position, you will be in the Product Analyst Program where you will be joining a group of Analysts working within the Axos Product Management team. Your journey will begin with an initial assignment to a software team with specific roles and responsibilities. As you progress through the program, you will perform many roles within the product management function. The final goal of the program is permanent placement within your area of focus. For those looking to make an impact and working on award winning fintech solutions, this is where it begins!

In this role, you will be focused on Product Owner and analysis responsibilities in the Product Management group. Through the program, you will gain the knowledge and skills: Product Owner Essentials, Support Communications, and Decision-Making Analytics. This position is on-site and located at our HQ in San Diego, CA.

Responsibilities:

• Review business requirements and turn them into documentation for Developers and QA analysts
• Document the users’ journey through our technology using user and data flow diagrams
• Work with Product team members to identify opportunities for phasing in functionality over a number of releases
• Analyze feature and defect data to identify opportunities for product and process improvements
• Troubleshooting and managing incoming support requests and crafting responses to a variety of stakeholders
• Creating release documentation to communicate upcoming functionality
• Participate in daily meetings that go over product maintenance and enhancements
• Contribute to the overall product and process improvements
• Document process steps of repetitive tasks performed
• Partner with CoE and other teams to coordinate cross-team initiatives
• Perform any additional duties as assigned

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Mathematics, or a related discipline
• Customer Obsession: "Good enough" isn't good enough for you.  You're obsessed with perfecting the customer experience
• Leadership: A confident person with the ability to connect and inspire others to achieve success, whether or not they directly report to you
• Results Oriented: A driver who possess the ability to take actions and implement effective solutions in a timely manner.  Excuses aren’t in your vocabulary because you always find alternative solutions when issues arise
• Ethics: Highest level of professional integrity and honesty as well as personal credibility.  Your reputation for precedes you in this regard
• Innovation: Dedication to maintaining cutting edge talent with the courage to implement new ideas, technology, and aggressively challenge the status quo.  You don’t accept responses to new ideas like “That’s the way it’s always been done” because you use facts, data, and people skills to implement meaningful change
• Immersion: A propensity to rapidly master the understanding and application of new technology
• Excellent verbal and written communication skills, including ability to simplify complex concepts for technical and non-technical audience

Preferred: 

• 1+ year's working in an office environment or recent college graduate
• Basic understanding of SQL, Tableau, or advanced MSFT Excel
• Basic understanding of flowcharts, Visio, and/or Diagrams.net

Axos Employee Benefits May Include:

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.