IT Systems Administrator

Systems Administrator 

Responsibilities

• Provide onsite IT support for staff: walk-ups, tickets, troubleshooting.

• Manage servers and workstations: installs, patches, upgrades, and monitoring.

• Handle user accounts, passwords, and access permissions.

• Oversee hardware lifecycle: imaging, deployment, inventory tracking, and decommissions.

• Support backup and recovery processes to protect production data.

• Assist with audits and compliance tasks in collaboration with GPL and internal leads.

• Troubleshoot basic network issues (switches, routers, connectivity).

• Respond quickly to urgent issues that impact production workflows.

• 3–5+ years in IT or Systems Administration.

• Strong troubleshooting skills across hardware, software, and networks.

• Experience with Windows and macOS systems.

• Comfortable balancing repetitive daily fixes with deeper systems work.
• Personable, approachable, and able to communicate clearly with both technical and non-technical staff.
• Calm under pressure, adaptable in a production environment.

• E​​​xperience supporting creative studios, gaming, or media environments.

• Familiarity with compliance/audit processes.

• Network troubleshooting beyond the basics. 

This position offers a salary range of $75,000 to $95,000 annually, depending on skills, experience and other relevant factors. Employees are eligible for a competitive benefits package and paid time off. Additional details about the compensation and benefits program will be shared during the interview process.