IT Support Specialist

Turion Space is seeking a motivated IT Support Specialist to deliver world-class IT services to our rapidly growing team. This role is perfect for someone who wants to grow with a dynamic aerospace company, supporting engineers and operations teams working on cutting-edge space technology. You'll be responsible for the complete lifecycle of IT services from employee onboarding and hardware setup to troubleshooting, maintenance, and infrastructure support.

The ideal candidate is a self-starter who thrives in a fast-paced environment, has strong technical fundamentals, excellent communication skills, and the drive to learn and grow. You'll work across Windows and Linux environments, supporting both office operations and specialized production systems. This is a hands-on role where you'll make a direct impact on the company's success every day.
RESPONSIBILITIES:

• Provide 1st and 2nd tier technical support to Turion Space employees

• Manage on-site IT asset inventory and complete hardware lifecycle management

• Procure, configure, and deploy end-user computer systems, peripherals, and mobile devices

• Troubleshoot and resolve end-user software and hardware issues, both in-person and remotely

• Install, configure, and support Windows and Linux workstations and applications

• Configure and troubleshoot desktop, label, and multifunction printers

• Assist users with network connectivity issues and basic device connection troubleshooting

• Onboard new employees with hardware setup, software installation, and account configuration

• Perform regular maintenance, updates, and upgrades on end-user devices

• Create clear user documentation and communicate technical solutions to non-technical staff

• Maintain organized records of IT assets, support tickets, and equipment inventory

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate

• 2+ years of professional experience building, deploying, and troubleshooting end-user computer systems, hardware, software, and basic network connectivity in a professional environment

• Experience supporting Windows environments and Microsoft technologies

• Experience with or willingness to learn Linux desktop environments

• Must be willing to work flexible hours and weekends as needed

• Must be able to regularly lift up to 25 lbs. for duties such as equipment delivery and installation

PREFERRED SKILLS AND EXPERIENCE:

• Hands-on experience with Linux desktop environments

• Technical certifications (A+, Network+, Linux+, or similar)

• Knowledge of audio-visual and conference room technologies

• Experience working in manufacturing, engineering, or fast-paced technical environments

• Comfortable working independently while managing frequent interruptions and shifting priorities

• Strong written, verbal, and interpersonal communication skills

• Proven ability to learn quickly and adapt to new technologies

• Experience with ticketing systems and IT asset management tools

WHAT WE'RE LOOKING FOR:

We value drive and potential over years of experience. If you're someone who:

• Takes initiative and finds solutions rather than waiting for direction

• Has a genuine passion for technology and continuous learning

• Thrives on variety and enjoys tackling different challenges each day

• Wants to grow your career at an innovative aerospace company

• Can balance technical excellence with excellent customer service

IT Support Specialist: $53,000-$83,000

ITAR Requirements:

This position may include access to technology and/or software source code that is subject to U.S. export controls. To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.
Benefits:
We offer a comprehensive compensation and benefits package designed to support the well-being and professional growth of our employees. In addition to a competitive base salary and company stock, determined by factors such as job-related knowledge, education, skills, experience, and market demand, full-time employees are eligible for:​

• Equity: Receive equity in Turion Space, letting you benefit from the company's success

• Health Insurance: Comprehensive medical, dental, and vision coverage for employees and their dependents. ​

• Retirement Plans: Access to a 401(k) plan to help you plan for your future. ​

• Paid Time Off: Generous vacation days, personal days, sick days, and holidays to ensure you have time to recharge. ​

• Professional Development: Opportunities for ongoing training, workshops, and courses to advance your skills and career growth.

• Team Building Activities: Regular social events, team outings, and company-sponsored activities to foster a positive work environment. ​

We are dedicated to providing a supportive and enriching environment for our team members, recognizing that our collective success is built upon the well-being and satisfaction of each individual.

Turion Space is an Equal Opportunity Employer; employment with Turion Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.